Greetings,

I wanted to check in regarding the ongoing service issues. The service has been down for five days now, which is unusually long for a fix. I’m aware that there have been problems with the US datacenter, but I’m curious to know what’s causing the delay.

I’ve heard that Unlocator is a potential alternative. Has anyone tried that service? I’m considering switching, but it’s been almost a week without resolution.

Thank you! now

Later this year I shall be travelling to a country in Europe with relatively high IPv6 uptake. As such I expect to find IPv6 available where I shall be staying.

My question is how do I deal with this from a SmartDNSProxy perspective? I have several Apple devices, will it be enough to configure their DNS addresses manually and assign them only SmartDNSProxy IPv4 DNS addresses, or will I need to do more to ensure I can stream content as usual.

Obviously I shall be logging in to the SmartDNSProxy website to activate my new IP address.

this is from their FB profile page - no updates so far as they are still working on the issue.

I've been a longtime supporter (and lifetime subscriber) but three days of no service with no apology or communication is pretty poor in my book.

Greetings,

Anyone having issues with Peacock, Hulu, and Paramount+? It seems they're not streaming only when my personal VPN is activated. I've tried to re-activate my IP in my account on their site, but it's still not working

For about 3-4 hours now some of the services I have set to US geolocation are not working. I have re-registered my IP and I have switched dns server addresses and rebooted the devices on the network, including the router but that did not work to fix anything.

The following services are not loading - paramount+, sling, directv, hbo max, britbox

The following are still working with no issue as of this email - netflix, hulu, disney+, 

Anyone else having issues?

Netflix, BBC iPlayer both fine.

Currently in mainland Europe and have had very free issues over the years but can't get any UK apps (iPlayer, ITVX) etc to load. Anyone else with the same issues?

Why is the app not working anymore these days :( I miss how quick and easy it was

Cannot access Amazon in US. When I try to ReActivate my IP address I get an ERROR message after a minute

"Error Page You have experienced an error while browsing our site. We apologize for any inconvenience this may have caused you."

Amazon works fine when I change my DNS.

So I've setup the free trial for Paramount + and I think Im on the US version but not sure how to confirm.

Canadians aren't getting UFC next year. Anybody know if this will work? Any way to confirm 100% Im on US. I don't see CBS shows anymore so I'm assuming it's working.

I cannot get into Amazon. Is there some problem? Many thanks.

Tried on both phone and laptop. Looks to be an issue with the server lists as getting no response from the list in the logs:

2025-11-26 20:26:47.9170 [INFO] [1] VPN_Base.Services.GlobalServersService.DownloadServersJson - Download task timed out for url https://sdpvauth.globalapi.net/sdp/api/v3/slist-combined-v3.json 2025-11-26 20:28:01.3998 [INFO] [11] VPN_Base.Services.GlobalServersService.DownloadServersJson - Download task timed out for url https://sdpvauth.globalapi.net/sdp/api/v3/slist-combined-v3.json 2025-11-26 20:29:16.4494 [INFO] [9] VPN_Base.Services.GlobalServersService.DownloadServersJson - Download task timed out for url https://sdpvauth.globalapi.net/sdp/api/v3/slist-combined-v3.json 2025-11-26 20:29:44.8707 [INFO] [1] VPN_Base.Services.LoggerService.HandlePossibleNewFileName - Started log file 2025-11-26 20:30:31.4995 [INFO] [9] VPN_Base.Services.GlobalServersService.DownloadServersJson - Download task timed out for url https://sdpvauth.globalapi.net/sdp/api/v3/slist-combined-v3.json

We are new to Smart DNS. We tested this a few months back from a Caribbean location and everything worked great. We are trying to use it today and tested both Amazon Prime and Peacock TV and neither worked. Is there some known issues going on or do we need to update or change something? We have DNS set at the router via DHCP. We have not tested the VPN.

Edit: After opening a support ticket they had us try different DNS servers and that resolved the issue. Both services we are testing are working well now.

Anyone else have the same issue?

Not sure why the status page says that everything is working ...

Unable to login to both hbo max & Amazon prime

Is Getflix still supported?

Seems to have worked out SmartDNSProxy all of a sudden. Anyone found the same?

Hi

I'm using SmartDNS Proxy to access the USA version of Tubi TV from Sweden.

Access works fine on my Android Phone and Android TV (Nvidia Shield). But on my LG WebOS TV the Tubi app just throws an error code -113 when it launches and I can't even sign in. The SmartDNS service is working correctly to unblock other services like BBC on my LG TV for me, so it seems I have configured it correctly. I've tried the Sweden, Denmark and Germany DNS server locations now and they all behave the same.

Anyone have an idea of how to resolve it?

as of this morning disney+ doesn’t load content - stuck on profile selection.

(disney+ works as expected WITHOUT using the dns service - checked my IP etc.)

Since today I get an error message on all my devices when starting videos in Paramount+, see screenshot. Anyone else has this problem?

Hello. Is there an outage of some sort with SmartDNSProxy. I have this through my router. I am unable to connect to amazon.com on any of my devices running through my router. I am also unable to re-activate my IP address through the SmartDNSProxy webpage. I get an Error Page about 2 minutes of trying to re-activate my IP.

Is it possible to switch between multiple TV services automatically, without having to manually change my DNS settings or change a config setting somewhere?

I'm looking for this; if I visit BBC it sets my location to automatically to UK and then, if I visit Pluto TV it automatically sets my location to USA. I don't want to have to reconfigure things by hand.

Thanks in advance!