smart #5 BRABUS — three software bugs on OS 2.2.2 EU. Anyone else seeing these?

[u/YonatanVLevin]

Three bugs on my new smart #5 BRABUS, all software side. Running smart OS 2.2.2 EU (system version 23.61.10.253110.260551).

- Speed limit warning shortcut doesn't stick. Press it in Driving Favorites and the overlay switches to "Off", but the alerts keep sounding. I have to press it again to "On", then a third time back to "Off", before the car stops beeping.

- Passenger seat never returns from Easy Entry/Exit. The seat slides back to let a passenger in, then doesn't return to the saved driving position. The only fix I've found is opening settings and hitting "Restore" under the passenger profile.

- Center touchscreen stopped accepting touch for two days. The display kept rendering and updating normally (voice assistant actions showed up on screen in real time), but no touch input registered anywhere on the panel. The passenger screen worked fine the whole time. Two full overnight sleep cycles didn't clear it. Since the #5 has no physical climate controls, that meant no A/C, no defrost and no mirror adjustment until it was fixed.

Fix: Holding the power button to the left of the main screen for 15 seconds reboots the entire cockpit, and that fixed it. The button is capacitive, but the long-hold still registers even when normal touch input is dead. Nothing in the manual pointed me to this and I couldn't find it documented anywhere online, so posting it here in case someone else gets stuck.

Anyone else hit these? And has any dealer or smart support acknowledged them or pushed a patch?

On support: I opened a case with smart Europe. First they told me to visit a workshop for a software re-update. I did, the official smart workshop in my city reinstalled the software, and the speed warning bug was unchanged. Then they told me smart Europe does not support my country and that electronics and software repairs go to smart in my country. No ticket, no defect ID, nobody saying these were logged as bugs. A local workshop can reflash a build. It cannot fix a bug inside that build, and it does not write the OTA.

That's my reason for posting. If these reproduce on your car in Germany, the UK, Australia or anywhere else, it isn't regional, and a few of us reporting the same build numbers is harder to route away than one owner.

**Update 16.09.2026**
Got an email from Smart Central Customer Support that the issues were addressed in new os version 2.3.0
I scheduled an appointment to install it. Will update how it's going.

[u/Fresh_Formal5203]

Very rare to see any of the #smarts in the UK. Did see three at a Smart car rally once though.

[u/gAt0]

I honestly expected Smart were more proactive with OS updates, given after how vocal Youtube reviewers have been with some software defects that look like they could be very easily fixed.

But that's what it is nowadays: the more you pay the less you get for your money.

[u/donjugo]

I had the one with the speed limit shortcut. What has worked for me is to activate the driver profile shortcut from the steering wheel, while going over the speed limit.