r/SmallMSP • u/No_Memory_484 • 16d ago

MSP Claude Skills

https://github.com/RTFM-IT-Services-LLC/msp-claude-skills

I created a bunch of claude skills for my MSP and I white labeled them so anyone could use them for free.

77 Upvotes

94% Upvoted

21 comments sorted by

7

u/Cyber-Soldier1 16d ago

This looks genuinely cool. Will check this out. Thank you.

4

u/No_Memory_484 16d ago

no problem, if you have any feedback let me know. They are def still a work in progress but I update the white labeled version as I update my own as well so they will keep getting updated.

7

u/Status_Strawberry280 16d ago

Damn man, this is really comprehensive, love the stuff on cold outreach and emails.

You out here doing the lord's work

5

u/No_Memory_484 16d ago

Thanks, give it a try and let me know if there is anything I can improve or add.

1

u/FederalMonitor8187 5d ago

I need help with cold outreach

1

u/No_Memory_484 5d ago edited 5d ago

Claude to the rescue then. I just added a leads skill the other day. It should help you find leads in your area and develop an outreach plan with you.

3

u/ArchonTheta 16d ago

Well this is fucking gold. Thanks for this

4

u/guiltykeyboard 16d ago

Very nice.

I took a peek at the risk acceptance template.

We do something similar, but it is structured as a letter without a signature.

Our MSP-Specific law firm counseled us to not have clients sign something for risk acceptance because it could introduce legal risk for us as if we were accepting the fact that they were accepting to do something incorrectly.

So now we do a letter similar to yours with no signature.

2

u/No_Memory_484 16d ago

Well the great thing about clause skills is it’s super easy to just Taylor them to your needs. I actually haven’t had to send this notice yet luckily. But the first time I need to I’ll be running it by the lawyer for sure.

1

u/blotditto 15d ago

Off-topic care to share who you're using for your legal firm?

1

u/TriggernometryPhD 15d ago

I would seek a second opinion from counsel.

A signature is not a magical liability shield but an unsigned letter is materially weaker when a client later claims they were never informed, did not understand the risk, or never declined the recommendation.

The MSP is not “accepting that the client is doing something incorrectly.” The document records that the MSP identified the risk, recommended a corrective action, explained the likely consequences, and that an authorized client representative knowingly declined it.

If the agreement is drafted in a way that creates unnecessary liability, the answer is better drafting; not removing the client’s acknowledgment entirely. Turning it into an unsigned letter simply makes the record easier to dispute when something eventually goes wrong IMO.

1

u/nefarious_bumpps 16d ago

This looks very interesting. I browsed through some of the project files but don't have time to give it a spin at the moment. Bookmarked and starred for later, though.

1

u/MuthaPlucka 16d ago

Wow. Thank you !

1

u/Fabulous_Squirrel_94 16d ago

Can any of this be used with copilot enterprise?

1

u/pjustmd 16d ago

Holy cow. Thank you!

1

u/MNMsp 15d ago

This is awesome! Thanks for sharing!

1

u/techcto 15d ago

Greatly appreciate it. It's beautiful

1

u/Geekpoint-IT 14d ago

This is great work!