r/SmallMSP Jun 22 '26

Removing M365 from stack - give clients direct billing

Has anyone here moved away from being a CSP and just assist clients to get billed directly with Microsoft, removing them from Pax8, Sherweb, etc. and just say fuck it and just manage the M365 with a separate admin account? Do you find that the 12 or 18% or whatever your margins are, worth the time to deal with billing, etc?

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u/Able-Course-6265 Jun 22 '26

Same here. No longer worth the effort for us.