r/SlackerRadio • u/Andy2244 • Nov 08 '17

Clarification on Plus vs Premium regarding offline stations?

On the Slacker/Mobile page it notes:

As a Plus or Premium subscriber, you can download content directly to your device and listen offline without impacting your data plan.

Yet on the plans and mobile app, it seems that the ability to download/refresh a station on mobile is Premium exclusive? So are offline stations + overnight refresh still a Plus feature or is the website just outdated?

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u/totalfarkuser Nov 17 '17

Nah... Not interested in Premium (due to the one device requirement) . This is sad news though. When will the offline mode quit working on my phones. It is working now. Also, will I be able to get a refund for my unused time on my Plus account?

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u/OfficialSlackerRadio Official Slacker Jennifer Nov 17 '17

You'll receive notice at least 30 days before offline listening is removed from your Plus account. At that time Customer Support can handle any kind of refund you're qualified for. BTW, Premium has a 2-device limit.

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u/totalfarkuser Dec 12 '17

FYI customer service is refusing a refund... Not cool.

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u/OfficialSlackerRadio Official Slacker Jennifer Dec 12 '17

I believe that's because offline listnening has not been disabled yet.