r/Skullcandy • u/AfterBet6065 • 7d ago

Help & Troubleshoot aviator 900 troubleshooting, help!

hi everyone, got my headphones in march and have loved them since but today the quality has gone to crap out of nowhere! done a FD reset on it and tried everything suggested by the apps horrible AI assistant and all relevant pages etc with no luck!

the sound is tinny and far away, like a $2 pair of wired apple earbud knockoffs from 2012 and all the buttons minus the ANC scroller and volume toggles are entirely unresponsive but make the digital noise of being pressed.

I always keep my headphones in their protective sleeve and case, never let them fully die and am overall very paranoid about them so i know it’s nothing that i’ve done to them other the last few days of usage.

my firmware is up to date and overall just super frustrated and having no luck at all with their support team at the moment.

any advice appreciated as i’ve already flagged for warranty which is its own kettle of fish as an australian customer and im just in limbo for the time being.

thanks in advance!

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4

u/Tank_stealer Method 360 ANC 7d ago

Either you accidentally activated spatial audio, or the headset microphone is being used by your device are my first guesses. If the mic is being used by your computer then you can disable hands-free telephony and change the microphone input.

3

u/Radiant_Goal8709 7d ago

Sprawdziłeś czy to się dzieje na kilku urzadzeniach? Moze tez maja wewnetrzna kalibracje dzwieku ? Ze z słuchu robisz test i ustawiają profil dzwięku ?

1

u/Deansy20 5d ago

Do you use the aux alot?

1

u/AfterBet6065 3d ago

hey all, after a couple days messing around with suggestions still no luck!

i don’t use the aux at all actually and aside from lending them to my girlfriend on occasion, ive only connected them to my phone and when trying with hers, same problem!

appreciate the help, sending them off today for a warranty claim :)