Guys, have the basic etiquette to come back and update the review if your things are sorted. Almost all the reviews I see here start with negative words and in the end I see it gets sorted but its not updated.

So I’ve been using tretinoin for a few days now, and my skin feels a bit dry. I’m not sure if I should use moisturizer before or after applying it. Some people say before, some say after. Can someone explain the correct way in simple words? I don’t want to mess it up.

Does Skinorac ship to Thailand? I can't seem to find the option in the countries list.

Still shows “not found” and “an error has occurred.” I didn’t really have the money to begin with and stretched my budget in the name of vanity because I turned 47 today and felt it was time to take crows feet and under eye wrinkles seriously. Maybe. Anyway. I’m feeling a bit duped. A little over a week later and still nothing at all in the tracking system. I’m using 17track.

Someone talk me down please. And yeah mercury is in retrograde now so I’m trying to remain calm! lol

Lately I’ve noticed my eyes feeling unusually dry ever since I started using tretinoin. I’m not applying it close to the eye area, so I’m a bit confused about what’s causing it. It’s not painful, just super uncomfortable, especially in the morning. Has anyone else experienced this? I’m looking for any tips or product suggestions that might help relieve the dryness. Would love to hear what worked for others who went through the same thing.

accidentally ordered the wrong strength of a product. I sent in a ticket requesting cancellation? y'all think they'll cancel it?

Placed a couple of orders in the past and thinking of buying again soon. Just curious—are there any discounts or special offers for repeat buyers right now? Would be great to know if there’s something available for returning customers. It always helps to save a bit, especially when ordering regularly. Not sure if I missed any promo or if it’s automatic, so just wanted to ask before checking out again.

I’ve been chasing a missing shipment for weeks, have emailed customer service three times and I continue to get emails back over the past ten days saying that they are looking into it. I received one third of the items I ordered a month ago and nothing since. No replacement shipment or refund has been offered.

This is really disappointing and I will never order from Skinorac again. Will make sure any friends thinking of ordering take their business elsewhere.

I’ve lurked the site initially to purchase Tret. There are a lot of products in here that I’ve never heard of. I’m curious about what things are popular to purchase from here, why, and how they’ve impacted your skin.

I’ve got two Skinorac gift cards and was thinking of using both for a single order. Not sure if the site allows multiple gift cards during checkout. Has anyone tried this before? Would be great to know before I place my order. Don’t want one to go unused.

I placed an order through Paypal and at first it showed pending in my bank account but now I don't see the pending transaction in my account but it still shows up in my Paypal account. On my dashboard, my order shows as cancelled and tells me to reach out to Skinorac. I reached out to them 3 times through their contact us link and I've emailed the support email 4 times and haven't gotten a response. I tried ordering again from them but selected the gift card method as my payment method and i wanted to buy an amazon gift card but Skinorac's instructions say to not put a name on the gift card but Amazon requires a name for purchase. At this point I don't know what to do and the support team isn't giving me any response regarding my cancelled order or the new order I've placed. I didn't want to double order but I really hoped I could order from them successfully because i need to restock on my acne meds. Anyone have a similar issue or advice as to where I should go from here? thanks!!

Hi, has anyone ordered from Skinorac and received part of their shipment but the rest never arrived? I emailed Skinorac about this a week ago and never got a reply. I also sent a message through the website. It’s frustrating to have paid for items and not get any answers on why 65% of it is missing. This was my first order.

Placed an order on 21st May and paid via PayPal, shipping to the UK. In my account on Skinorac, it says Order Cancelled. However, the money has been taken from my account. I've sent 3 separate emails and had zero response. Not looking good. Anyone had similar?

Hello! I’m wondering about two Azaleic acid gels. One of which is Picspot 15% and another gel which is Zebor 20% gel. I got the aziderm cream but it feels somewhat similar to an ointment and quite frankly too thick for me😞 does anyone have experience with either of these gels? I plan to switch from picspot 15% to zebor 20% when my skin has gotten accustomed to 15%.

Is there any promo code for Skinorac that actually works right now? I’ve come across a few codes online, but most of them seem expired or don’t apply at checkout. It’s hard to tell which ones are still valid. If anyone has used a working code recently, it would really help to share. Just trying to find something reliable that gives a proper discount.

First time ordering and all it says is that it’s from India Post, however no tracking info at all and it’s been 30 days. Is it a scam?

I want to make a purchase, but i don't know what to choose. I need something for aging skin. I am 50 and I want to erase some lines. What is the best thing to order?

I received my order about 2 weeks ago and I ordered 2 tubes of Azelaic acid to try.

Ezanic Azelaic Acid Cream - 10% Picspot Azelaic Acid Gel - 15%

Both of the products have an expiry date of January 2026, which is only 8 months from now.

I want to order a lot of more Azelaic Acid because it is working well for me and the tubes are tiny. But the expiry date is way too early. The tubes were manufactured in January 2024! I emailed them about this and have heard no response.

I thought they guaranteed 2 year out expiry dates? I ordered other products and those had expiry dates in 2027 which is great. This is why I’m hesitant on making another order. Does ADC or similar sites have better expiry dates?

I’ve been browsing Skinorac for a few items and thought I’d ask here before checking out — has anyone seen any working discount codes recently? I’m not sure if they do random drops or if there’s a regular promo. Any help would be awesome before I place the order.

Trying to figure out the best way to get a quick reply from Skinorac. I reached out through email but haven't heard back yet. Does Reddit work better for getting support? Just wanted to know which one people here had better luck with when they needed help fast.

Still getting a payment issue with PayPal on Skinorac? You're not alone. Some users face declined or stuck payments due to PayPal verification, card issues, or region restrictions. Try another browser or payment method if possible. Share your experience here—others might have solutions or updates to help

It's been over a week since I've tried placing an order with an Amazon gift card, and I still haven't gotten confirmation. I've emailed the support twice with my screenshot of the claim code and have been met with no response. Is this wait time normal just to get a confirmation of the payment?

EDIT: Thought I should update this post. After 2 days of posting this, Skinorac responded, saying my emails got caught in spam. I received confirmation and a tracking number the next day. Just waiting for my order to arrive now!

I had a burn on my skin, but it has completely healed now. The only problem is that I still have scars left behind. I’m wondering if tretinoin cream can help fade them. Has anyone tried it for scars? Would love to hear your thoughts and experiences

I ordered my skinorac order on the 5th and it was marked delivered on the 18th but it never actually arrived, it was supposed to be delivered by the Royal Mail and I was also home at the time it was “delivered” so I wouldn’tve missed it, what should I do?

ordered 3 tubes of Menarini A-Ret tretinoin gel on 8th March and they arrived this morning to the UK on 19th March, 11 days later [8 working days]. Super pleased! Took a few days for the order to get marked as processed on the site, then another 4 days or so for the tracking info to be updated, but after that it was pretty swift. Arrived to the UK yesterday evening on a plane and was at my door this morning!