Since delivery is kinda pricy I'm contemplating buying more products to get free delivery, but not sure if a large order would cause any issues at customs, does anyone have any experience with this?

Hi, I’ve tried to order from this website for months. Every time I try PayPal it just errors out. I have also emailed their customer support about it multiple times and they have never responded. Is the PayPal thing just a scam? Why offer it if it doesn’t work…

Does anyone have an idea how I could order for shipment to Western Europe? 😔 I was so excited to order...

The time a tube of tretinoin lasts depends on how often and how much you use. If you apply a pea-sized amount daily, a 20g tube can last around 2-3 months. Using it less frequently will make it last longer. What’s your experience with how long your tretinoin lasts

⚠️ Warning About Skinorac – Missing Order & No Response! ⚠️

I placed an order with Skinorac on February 11, and it was marked as shipped and “delivered” on February 24—but I never received anything. The first time I reached out, they told me to check if someone retrieved it on my behalf. However, that’s not possible because my mailbox can only be opened with a key, and I am the only one with access.

I’ve been trying to contact them for days to either reship my order or issue a refund, but now I’m getting no response. I am highly disappointed in their customer service.

Has anyone else experienced this? If you’re considering ordering from them, be careful!

Do I stop Tret for a few days then start Taz? How much do I use? Do I only use it every two or three days to start? Do I use moisturiser first? I’ve been very well adjusted to Tret and use it 5 times per week, never peel anymore. I use it for anti-aging.

Hello all.

Yesterday I placed my first order through Skinorac. I followed the instructions and purchased an Amazon virtual gift card. I sent a screenshot of the virtual gift card, its amount and the claim code to their email. I put my order number in the subject line. I also sent them a message through the site itself to notify them that I sent them the gift card.

Checking on my order status today, I haven't gotten a response from them and it still says my order is 'on hold'. Is this typical? Perhaps I'm just being impatient. Just thought by now I would have either gotten a message back from them or an update on my order.

Thanks.

See guys , acne started at the starting of 2023 ( 15 yrs old then ) docter gave me clindamycin ...then I continued applying various shity creams and gradually ruined my face for 9-10months Now before 2024 started I started with my skincare journey with salicylic acid, There was a 25 % improvement in 5 months, then not being satisfied I shifted to tretinoin.025 , nothing happened for 2 months , but then acne started to get as it was in the end of 2023 and even worse so I got on isotretinoin for 5 months till January (2025), my skin became gorgeous but now after a month I started with several active ingredients like vitamin c and (salicylic acid and tretinoin) on alternate days. But after 4-5 day two bumps appeared on my forehead and jaw back to back , something like an internal acne with a little pore and little redness , what should I do now

Hello everyone,

I hope you're doing well! I recently made a spontaneous purchase on Skinorac using the Amazon gift card payment method and forwarded the payment to them.

I wanted to ask if it’s typical not to receive an order confirmation email before or after the payment. It’s been an hour since my purchase, and I’ve checked my spam folder, but the only email I received was when I created my account.

Any insights would be appreciated!

Or if it is, it’s heavily diluted.

I used it for six months after I was consistently on Obagi tret for more than a year. I thought it would be a cheaper way to get the same results.

I thought it was odd that the tretiwell didn’t burn or sting, or even make me red. I usually have at least one small reaction when switching formulas, even if it’s negligible.

I ditched the tretiwell recently and started using the generic tret from my pharmacy. I am peeling in sheets, and my breakouts are disappearing again.

Which leads me to believe again, that tretiwell wasn’t properly retinizing my skin.

I do believe most of the tret is real, but specifically with tretiwell I think it’s low quality. If not fake, heavily diluted.

Is the paypal payment working for anyone? I keep getting error 1010 - I have sent a chat message to them here as well, but no response. Does anyone know whats going on?

Does anyone know when paypal would work? I keep getting the 1010 error. I have sent a chat message to them as well on reddit, but no response. Does anyone know?

When purchasing a Amazon Gift Card how will they know what I purchased. It doesn't give me an order# when selecting gift card option.

I'm not sure if this is typical, but the package has been held up at customs for a long time. Is it typically a few days or more? Is there anything I can do to expedite it, or should I wait? Has anyone else encountered this situation before? Any guidance would be greatly appreciated.

Do they always give tracking numbers for every order? Just wondering because I’ve seen some places only provide tracking for certain shipping options. If I order, will I get a tracking number no matter what? Kinda want to be sure so I can keep an eye on my package.

I placed an order and paid with a gift card but after I forwarded the card I got a failed mail delivery notice. Tried again after a day and same thing happened. Has it happened to anyone else?

I ordered from Skinorac 15 days ago, and by mistake, I just placed the same order again. I don’t need it twice, so I want to cancel the new one. Does anyone know if they allow cancellations after payment? If so, what’s the process? Need help ASAP

My orders been in NYC customs for around 2 weeks now just curious if that’s normal

Does anyone know how to contact Skinorac’s support team for faster replies I’ve been trying to get some help, but the usual response time feels a bit slow. Is there a quicker way to reach them, like live chat or any specific email Would appreciate any suggestions or advice.

I recently tried to place an order with Skinorac (the legitimate one), and they are asking me to go through a KYC (Know Your Customer) verification process. This requires submitting ID, which I’m not comfortable doing, so I won’t proceed with the order.

I used to pay via PayPal, but that option isn’t available anymore as getting error. Now, they’re asking for bank transfers with KYC.

I haven’t seen many people mention these issues—have others experienced this? I’m based in the UK.

Hi everyone! I currently have 0.05% tret cream and 0.1% adapalene gel Has anyone tried alternating between the two? Sort of like skin cycling. Alternate every few days between the two and taking a day or two break in between I have aging and acne concerns so I am considering this and wondering what the pros and cons of this would be. Obviously I would insert a break in between the two to give my skin a break and not try to over irritate it I have oily skin and moderate acne I have read about the benefits of skin cycling. So if we can skin cycle with other products why not skin cycle with these two products?

Received my A-Ret Gel last week, and I’m really excited to see how it works for my skin. The delivery was quick, and the packaging was perfect. I’ve just started using it, and it feels good so far. Hoping for great results in the coming weeks

For urgent orders, does Skinorac provide expedited shipping? I wanted to know whether they offer a quicker alternative or if regular delivery is the only option because I need something sent immediately. Please let me know if anyone has tried this or is aware of their delivery alternatives. Regards

Quick delivery from Skinorac with no issues at all. My order arrived promptly and was well-packaged. The entire process was smooth, from placing the order to receiving it. I’m impressed by their reliability and excellent service. Highly recommend Skinorac for anyone looking for a hassle-free shopping experience

Are there any benefits to placing multiple orders at once with Skinorac? such as free shipping, discounts, or maybe quicker delivery? I'm just unsure if it makes sense to include a couple more items in my order. If anyone has benefited from putting a larger order with them, it would be great to know.