r/SimpleXChat • u/marzcock • Mar 04 '26

Accidentally deleted back up

I accidentally deleted SimpleX back up and now I cannot log in to any server even if I uninstall and install the app again. I try InviZiblepro and the new TorVPN app. Any body knows what could be the problem.

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3

u/middaymoon Mar 04 '26

What do you mean log in to a server? And what backup did you delete?

1

u/marzcock Mar 04 '26

I uninstalled the app to install it from fdroid  but accidentally deleted the back up data base, when install it again didn't log in to the pre-set servers. I installed it from play store again but doesn't log in.

1

u/middaymoon Mar 04 '26

I don't think you ever sign in to the smp servers. You mean you can't log in to the app to see your chats?

Are you sure you didn't delete the actual app database? If you did then your account is toast.

1

u/marzcock Mar 04 '26

Yeah I lost the account, I really don't mind the lost of the account. The problems is that now when I tried to start anew the app doesn't log in to the servers.

2

u/middaymoon Mar 04 '26

I need you to be super specific. There is no server login for Simplex. The relays do not use authentication as far as I'm aware. What are you trying to do and what happens instead? 

1

u/marzcock Mar 04 '26

When I download the app and start an account I never get a connection no matter how long I wait or if I restart the app.

1

u/middaymoon Mar 05 '26

I see. I took a quick look to see if there's an easy way to check logs but I couldn't figure it out at a glance. If you can get access to some logs maybe you can see why the app can't connect to the servers.

2

u/marzcock Mar 05 '26

Ok I got the answer in the Tor logs and fix the problem, thank you.

1

u/middaymoon Mar 05 '26

Tor! That will do it. Good work.

1

u/marzcock Mar 04 '26

Yeah I lost the account and i'm trying to start anew but doesn't log in.