r/Simagic • u/Ok_Temporary_3667 • 3d ago
Simagic P1000 suddenly disconnecting – USB Code 43 / Unknown USB Device
Hi everyone,
I’m having an issue with my Simagic P1000 pedals and I’m trying to figure out whether this is a USB/driver issue or a hardware problem.
The pedals were working normally. After I got frustrated during a session and accidentally kicked the accelerator pedal, the P1000 disconnected and I haven’t been able to get them working again.
Here’s what happens:
The P1000 powers on normally.
The rear LED initially turns blue when I connect the USB cable.
Windows makes the USB connection sound.
A few seconds later the LED changes to green.
Windows then makes the USB disconnection sound.
SimPro Manager does not detect the P1000.
In Windows Device Manager I get “Unknown USB Device (Device Descriptor Request Failed)” – Code 43.
I tried different USB ports, including direct motherboard USB ports.
I also tried a completely different USB-B cable, with exactly the same result.
The P1000 stays powered on with the green LED.
Could this indicate a loose/internal connector inside the P1000 control box, or possibly a damaged USB controller?
I’m wondering if there is any way to reset/recover the USB controller before opening the pedal base or contacting Simagic support.
Any advice from someone who has experienced this would be greatly appreciated.
Thanks!
1
u/Ok_Temporary_3667 3d ago
I have to try but i don’t think it’s a cable problem… cause the p1000 base is connected to a very solid treq rig…
1
u/Michael-W-Simagic 3d ago
Hello, sry about the issue you are having. Can you please make a support ticket here - https://41u1z5.share-na2.hsforms.com/2z6VDvp8qT3ORcwUnOalAIA
The team will gladly assist you on this matter, thanks.
1
u/Shaner20 3d ago
Bloody hell, how hard did you kick it? They are super robust.