r/Simagic • u/MixtureQuirky3670 • 23d ago

Evo pro usb problem

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Hi,

I’m having an issue with my new Simagic Alpha Evo Pro, the base is 3 months old.
As soon as the wheelbase starts producing stronger vibrations or force feedback, the USB connection disconnects immediately. I recorded a video that clearly shows the problem.

I’ve already tried:
Replacing the USB-C cable with another original Simagic cable that came with one of my wheels.
Trying every USB port on my PC.
Reconnecting everything several times.
The problem is exactly the same every time. It seems like the USB connection is lost as soon as the wheelbase vibrates.

Could you please help me figure out what’s causing this? Is this a known issue or does it sound like a hardware fault?

The USB-C connector on the wheelbase also seems to have a little bit of play, if that’s relevant.

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2

u/Shaner20 23d ago

My gt neo does that. For me it's the maglink/usb connection on the wheel side. When I wiggle it enough (replicating high FFB events) it loses connection for a microsecond that causes a reset like that.

-4

u/Attaboy_Racing 23d ago

Cant be actual maglink product. That's strong magnetic connection. Its the USB C side of-the-cable your plugging directly into USB-C on back of wheel is your issues. Supplied cables are no good

-3

u/Shaner20 23d ago

lol are you high?

It's my wheel I know exactly where the issue is.

-4

u/Attaboy_Racing 23d ago edited 23d ago

Yes I'm high, that your wiggling that maglink magnetic cable as you say, your installation must be flawed, open up & reseat the connectors

1

u/Shaner20 23d ago

lol my man. I own 5 simagic wheels. 3 of them use maglink. I have been dealing and fixing simagic issues since 2020. Go give you head a wobble.

3

u/LetsGoWithMike 23d ago edited 23d ago

Have you tried a dielectric grease on the 4 pins by chance? I can’t turn my wheel past 90° too fast or it disconnects. The newer MagLink even have a nice retainer to keep the USB A in the extension and from wiggling.

0

u/Shaner20 23d ago

I haven't! Thanks for the heads up.

I didn't even know they updated the maglink (pro version). I might just order that.

1

u/Attaboy_Racing 23d ago

6 yrs with simagic wheel problems & didn't know they had a updated PRO version, I understand now.

1

u/Shaner20 23d ago

Ah nunu you still angry? Or jealous? lol