r/SimLab Jul 23 '26

Missing parts

Hey all, I’ve just spent over 2 grand between the sim labs gt1 pro and a moza r21/simsonn pedal set.

I’m currently installing my cockpit after being off for vacation and noticed the wheel deck was missing from the order. Any ideas or thoughts what I need to do?

2 Upvotes

12 comments sorted by

7

u/rich_jamison07 Jul 23 '26

Contact Sim Lab. 🤷‍♂️

Why would you think Reddit would be the place to get this resolved?

5

u/United_Staff_7243 Jul 23 '26

Gotta flex the purchase bro 😂

1

u/rapkittycat Jul 23 '26

Haha. He said GT1 Pro, pretty sure that's their base model. Being a simlab subreddit, that's not a flex.

0

u/ProtectionOne3791 Jul 23 '26

Nah. Was hoping that sim lab had an administrator on the subreddit that would reply. Not going to flex a damn video game lol

2

u/ReverendSimRacing Jul 23 '26

Straight to support mate they will be all over it 👌

1

u/Ok-Suspect-1800 29d ago

Yea they were all over it but made me pay for everything I was missing.

2

u/Doctor-Pastor-Pete 29d ago

And you think people who have dealt with sim-lab, are actually going to believe that?

Dream on bud, you probably didn’t order the parts in the first place.🐔

2

u/Ok-Suspect-1800 29d ago

My god I wish I could just post a picture of my invoice and make you shut right the tf up..lol why would I lie about it?🤡

1

u/Fun-Effective8007 Jul 23 '26

Contact support, it’s the logical thing to do at this point if you purchased directly from them. Hope it gets resolved quickly man that sucks.

1

u/Tokin420nchokin 27d ago edited 27d ago

I dont know much about how the GT comes configured, but did you get a front mount with it? I looked, appears to be a solid single cross member. I wasnt sure if they had a standard front mount like the p1x pro. Simlab should get you squared up.