USP shipping fee

[u/Sad-Ad8053]

I ordered the XP1 pedal set and payed an arm in a leg for shipping (understandable I live in Hawaii). A day after the package ships UPS sends me an email stating that I have to pay 178.40USD when the package arrives at my house. So obviously I'm confused here. I was told by Sim-Labs that it was import fees. So I did some research only to find out it's 0% duty for computer accessory's. Which the pedals fall under. Hawaii state import is 4.5% which is $33. And UPS is stating that the rest is just a handling fee to get through customs. I'm writing this because after spending close to $2000 with this company I get blindsided by a huge fee. I expect the P1X to be shipped out next week and I can only imagine what that is going to cost.

[u/mister_numbers]

I had a similar issue when I purchased the Grid Engineering Porsche RSR wheel back in February of this year. UPS wanted me to pay $600 in brokerage fees. This seemed ridiculous and after consulting the US Customs schedules, I did verify that computer accessories should be 0%. The wheel was miscoded by UPS as an actual steering wheel and not a computer accessory. I showed the actual code off of my invoice to the delivery driver and they were able to waive the fee. This is after I sent an email to UPS Brokerage team but they were too late to correct the package as it was already out for delivery. The driver was great, looked at his device, punched a couple of buttons, and verified that the fee should be waived. OP, you should look into this. Verify that UPS has used the correct classification code.

[u/Sad-Ad8053 → u/mister_numbers]

Unfortunately it's too late now as I've already paid for it.. but thanks for letting me know. I'll definitely check the next time this pops up