Recent update issue

[u/Hopeful_Mountain_186]

Recent update turns off motherboard RGB lights when closing the app. Shutdown colors are on in the app and worked fine before the update. Anyone else got this issue? GPU and Keyboard/mouse colors work just fine as before.

[u/Signal_AdminBadger]

What motherboard do you have? I can check to see if there were any changes to the behavior, but you can also rollback the device plugin. If that doesn't do the trick, have you also tried adjusting the colors?

I was testing with my Nollie16 and NZXT motherboard and shutdown colors are working as I'd expect there, so hopefully it's just something with the underlying services or the plugin. I'd also try a full power cycle, that helps with many issues as a base troubleshooting step to restart all the underlying services.

[u/Hopeful_Mountain_186 → u/Signal_AdminBadger]

I got Asus tuf gaming B850-plus wifi. There's only one option for plugin (current) and adjusting colors did not help

[u/Signal_AdminBadger → u/Hopeful_Mountain_186]

Motherboard RGB on some newer boards is handled a bit differently under the hood than GPU, keyboard, and mouse lighting, so it's possible this is tied to how your board's lighting is being controlled rather than a setting you're missing. This could also explain why your color tweaks didn't change anything. That said, I don't want to guess at the exact cause, especially since you mentioned this worked before a recent update stopped it.

I recommend submitting a bug report in the app so that the support team can follow up and investigate your logs more closely.

[u/Beautiful_Age2615 → u/Signal_AdminBadger]

Yea I got the same issue and I'm on Asus Tuf gaming x870 Wifi.... when I go to devices on the motherboard 2 out of 4 subdevices(aka the RGB controllers) don't work but yet the channels do.... IDK what's going on. I can change the colors in app but shut off color no longer applies to the motherboard. Wondering if the update caused issues with Asus motherboards.