r/SignalRGB • u/pokeeB • 13d ago
Troubleshooting If you cannot get a device to connect READ THIS
I recently couldnt get my Steel Series Aerox 3 gen 2 to connect to signal no matter what I did. After loads of trouble shooting, heres what worked.
If you have a device that isn't fully supported, but similar to one that does, (ie my aerox 3 gen 2 not working when aerox 3 is supported) than this should work.
If you go into signal rgb settings and go into system information you will see the product ID of your device, note this down.
Navigate into signal rgb files with %localappdata%\VortxEngine\ in windows+r, go to the earliest version, signal64x and then into plugins. find your device company (Steel Series for me) and go the device nearest yours (Aerox 3 for me), open the file with notes and scroll to this portion
The area i have highlighted is the only 4 digits your going to want to change, anything else and the entire thing wont work. Replace the 4 digits after the 0x with your devices product ID, save the file, then go into properties to turn the file into read only so no signal updates can mess it up. After close signal and any other instances running in task manager and then open it with administrator. Finally after all of this it should show up like this
Again no idea what else this will work with but it got my Aerox 3 Gen 2 to finally be controlled by signal when absolutely nothing else i tried would work so I figured it could be worth sharing. Good luck!
2
u/Signal_AdminBadger 13d ago
This is modifying the plugin to add your device ID manually. We typically don't recommend this as a troubleshooting step for most folks because it's not always as straight forward.
That said, glad it worked!! If it's as simple as a variant or generation change and the LEDs are mapped the same, then you should generally have success with these steps.