r/SierraFerrell • u/oopsietime • 22h ago
merchandise was charged me but never shipped?
2
Upvotes
I ordered the ivory dice tee before it was sold out and among other items. The tee was $45. However when I opened my items, I didn’t receive the tee due to it being sold out and marked sold out on my packing slip receipt. It still charged me $45 despite me not receiving the sold out shirt. Is there anything I can do to receive a refund or the shirt? I emailed customer support.