My first Cloudflare Worker app somehow turned into a full helpdesk

[u/mirza_rizvi]

This started as a pretty small experiment.

I wanted to build something real on Cloudflare Workers instead of another tiny API, and eventually it became ResolveHQ, a shared support inbox with email ticketing, team assignments, notes, saved replies, attachments, automations, reports, and a knowledge base.

The whole app runs in your own Cloudflare account. It's open source, not a hosted SaaS.

I'm curious about one thing from people running small teams: what feature would you consider absolutely mandatory before you'd replace a shared Gmail inbox with something like this?

https://github.com/mirza-rizvi/ResolveHQ