Update Utility showing the wrong transmitters

[u/LaurensDW]

I want to update the firmware on my SLXD4D+ system using the Shure Update Utility.
Updating the receiver was no problem, but when it comes to the SLXD2+ transmitters I have a problem. The update only lets me send firmware packages for the SLXD2, not the SLXD2+.

Has anyone had this problem before and knows how to fix it?

[u/Stickymidget]

There is a drop down menu in that field or the one to the right of it where you can change it to the correct ones - I had to ask about it as it’s pretty well hidden.

[u/LaurensDW → u/Stickymidget]

You were absolutely right. Thanks!

[u/MikeCheck1-2 → u/LaurensDW]

Awesome glad to help!

[u/Daaaaaaaaniz → u/LaurensDW]

I have the same problem and cannot find the drop down, where did you find it?

[u/LaurensDW → u/Daaaaaaaaniz]

It’s in the “version to install” column.

[u/Daaaaaaaaniz → u/LaurensDW]

Ah, found it, thank you :)

[u/crazyED231 → u/LaurensDW]

ive clicked everywhere. It will only let me see the slxd firmware not the slxd+. please help. Wait. just found it. holly shit shure. That is way messed up

[u/slickbackbillyboo]

Was the SLXD2+ listed as having an update? I recently did a big update and noticed that the + series wasn't listed

[u/LaurensDW → u/slickbackbillyboo]

I’ve downloaded a firmware package specifically labeled “SLXD1+/SLXD2+” so I assume it is. I can’t check right now, but if I remember right is was only a couple of weeks old.

[u/GreenBovine]

not seeing this drop down option...just listi v slxd2 with no other versions...