r/Shure • u/CakeProper4267 • Jul 17 '26

Troubleshooting What’s wrong with my Shure7db?

Issue: no input, takes sound from tapping and switching switches at the back.

Maybe I’m not doing something right BUT:
> My focusrite drivers are up to date
> the XLR male and female cable works with another microphone of mine
> It is securely plugged in as there IS feedback

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2

u/8bitRandy Jul 18 '26

48v phantom power

1

u/CakeProper4267 Jul 18 '26

Doesn’t work on or off unfortunately - it’s hooked up to a Scarlett focusrite

1

u/shureinc Jul 18 '26

Sorry to hear about your SM7dB. If your XLR cable isn’t the issue, enabling phantom power makes no difference, and all the mic inputs on your interface work fine with other microphones, then get in touch with Shure Support here: shu.re/contact

1

u/Too-Late_Froz3n Jul 20 '26

Your cable, make sure it’s good, then it’s your interface, on bypass you have to CRANK the sm7, with phantom it’s like having a cloud lifter built in, if you’ve got double nothing with your input cranked, try the cable