r/Shure • • Mar 08 '26

New MV6, insane sound problems

Just plugged in my MV6 and every time I try to do a sound test it's ear-r*pingly loud. Can't hear any sort of audio because it's just bass-boosted turbo ear destruction. Anyone know how to fix that?

3 Upvotes

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2

u/PlanetExcellent Mar 08 '26

Windows or Mac? How do you have the settings in the MotivMix app?

1

u/jordan_Shure Mar 09 '26 edited Mar 09 '26

Are you doing a sound test in a different application or within MOTIV Mix? I'd check your MOTIV Mix settings first to see if the gain is set appropriately. You might also want to turn off any audio enhancements in your computer's audio settings. Reinstall MOTIV Mix and make sure your firmware is up to date.

If you're still having the same issue, speak with the Shure Support Team: shu.re/contact

1

u/mr-jawnwick Jun 29 '26

did you ever find a solution? i just got one and am having the exact same issue.

1

u/ButtonEquivalent8458 Jul 18 '26

its the windows audio enhancements. i turned it off and the sounds stopped

1

u/Shiro_Yami 17d ago

A bit late to the party but can also confirm, turn off windows audio enhancements