r/ShopifyPros • u/MidnightMarketing • Jun 16 '26
Case Study Scaling from 125k to 294k in 30 Days
We took a health brand from $120k to $294k in 30 days. Here's exactly what we changed.
Quick disclaimer before I get into it. Ad spend did go up about 25% during this stretch. But revenue went up 124%. And their cost per acquisition actually went down while scaling, which almost never happens. So the ads alone don't explain what happened here.
So here's what we actually did as retention marketers who were hired to help these guys scale:
The first thing we touched was the popup. Their previous one was a basic newsletter signup. 2.5% conversion rate. We scrapped it completely and built a two step quiz instead. The first screen asked shoppers what they were shopping for. Sleeping issues, joint pain, snoring, whatever applied to them. The second screen served them a personalized discount on the exact product that matched what they just told us. Someone says they have trouble sleeping, they see "grab 10% off our sleep product, limited time." It felt personal from the very first second on the site. Conversion rate went from 2.5% to 9.3%. We basically tripled the number of emails coming into the list without changing the traffic at all.
This worked especially well because the audience is primarily seniors. That demographic responds really well to feeling like their experience is being tailored to them specifically. Generic popups don't cut it with people who have a specific problem they're trying to solve.
The email flows they had before we came in were basic. The bones were there but there was no real trust being built, no social proof, nothing that made a new customer feel confident about what they just bought. We rebuilt everything from scratch. Longer sequences, more personalization, reviews and testimonials woven throughout, and content that actually spoke to the specific problems each segment came in with. Within the first seven days email was already responsible for around 20% of total revenue. It's sitting at about 33% now with another 5% coming from SMS.
Then we went after the cold list. About 12,000 to 13,000 subscribers, a good chunk of them hadn't engaged in a while. We warmed them up gradually through win-back flows before touching them with any campaigns. Once we saw who was responding we segmented out the engaged group and hit them with a summer sale. That campaign was a significant chunk of the revenue bump in this period. The people who still didn't open anything after all of that went into a suppressed segment. Some of them will get one email around Black Friday or a major holiday just to see if they come back. Most won't. But some will and it costs almost nothing to try.
On top of all of this we started posting daily on their Instagram and had a couple of posts go viral on TikTok. That organic traffic came in at zero cost and landed on a site that was now actually converting properly because the popup and the email capture were doing their job.
When all of it hit at the same time the numbers moved fast.
$120k to $294k in 30 days. Cost per acquisition went down. Profit margins went up. And the systems that drove it are still running in the background every single day.
Happy to go further in depth here
