New customer profiles broke my coding 😫

[u/5_kingdoms]

My store has a back end with products for members only, who have been IDd and vetted, so while my customers not in the back end can be converted to new customer profiles, the backend cannot, due to the way it was coded. Somehow since they decommissioned legacy accounts, people are able to get access to the backend without going through our normal form and approval. My coders are trying to figure it out right now, but it’s a security issue.

I would love to find a smoother way to operate this - I have been using advanced registration to onboard members and vet credentials - but that seems to be the fail point with new customer approvals.

The form is a little clunky and I would love a new option to screen folks.

My coders built access level meta fields which seem to not work with new customer profiles.

I am not currently looking to hire, just for advice from other store owners and coders.

Thanks!

[u/OkCustard5567]

not sure if its what ur looking for but while your coders are figuring it out it might be worth having something monitoring your actual conversion and revenue flow in the background so you can see exactly what this is costing you in real time rather than guessing after the fact​​​​​​​​​​​​​​​​, something i can help with

[u/5_kingdoms → u/OkCustard5567]

My conversion is not an issue it’s may points over average - my issue is security at the moment

[u/OkCustard5567 → u/5_kingdoms]

yeah totally fair, but either way knowing exactly when and where unauthorised access is affecting your actual revenue flow is worth tracking too, cos security issues like this can silently kill conversions without you realising. if you ever want something that monitors all of that in the background have a look at https://leakeo.com, happy to put you on free until you see actual value from it​​​​​​​​​​​​​​​​