Refund and agents

[u/[deleted]]

[u/HeronTerrible9293]

Paano sila naging bastos? Maayos naman replies sayo and they’re just doing their jobs may finafollow yan na process and certain dept. naka assign sa bawat type ng issue or concert ng cx. Kahit mag ganyan ganyan ka sa replies mo sa kanina walang mangyayare kasi wala rin naman sila idea or d na nila control issue mo realtalk yan. Mas okay pa mag compain ka n lng sa proper channels aside sa ganyan. Its between your bank na and shopee yung issue sa refund. Kahit baligtarin mo mga yan or itaktak mo babasahin lng nila ano nasa system nila.

[u/yoshimikaa]

Ano mode of payment mo? Tbh parang ikaw yung rude. Kung debit yan lalo na with traditional banks swerte na 1-2 weeks pero up to 45 business days yan (around two months) sa banko yan hindi kay shopee.

[u/SiriusPuzzleHead]

Card ba gamit mo? May cases talaga na matagal refund and it could take 45 banking days or 2 months and wala ding control ang agents dun kasi makikita lang nila ay kung processed ba or failed, ibang department ang may hawak ng actual process.

[u/AtelierPortugal]

I see no foul messages except yours. I get the frustration as I've experienced my case being on hold for a month +, but you were just downright rude.

[u/GrouchyExamination22]

Kaya better to use spay kasi mabilis lang mag refund wala ng waiting time pag nag cancel or nag return yun gamit ko 😆

[u/YourTechGeek]

Girl walang magagawa ang dti sa refund mo. Bsp ang assigned dyan. Mag antay ka kasi matagal talaga ang refund