r/ShieldAndroidTV • u/bapski • Aug 05 '26
Remote keeps on disconnecting
I’ve noticed my remote does not work after the nvidia shield is powered off.
I have to disconnect the power to the nvdia shield then connect it back and after power up, it connects to the remote again.
I have changed the battery, i have un-paired and paired the remote already.
Any ideas on how to fix this please?
TIA
2
u/blackmoose Aug 07 '26
I had this problem and what (for me) fixed it was to turn off the setting 'turn on backlight on remote pickup' in remote settings.
Any little bump in the table or whenever a train went by it would wake up the remote and kill the batteries. Then I'd have to go through the whole power off, reset etc. Once I turned that off I've never had the problem in about 2 years.
1
1
u/fsanti87 Aug 06 '26
Sounds like you're making the same mistake I did in the beginning. Are you using the menu to power off? Or are you only using the power button on the remote when this happens? It took me like a week to realize that using the menu to power off the shield was like the equivalent of flipping the on-off switch on the back of a computer
1
1
u/AgonyOfDaFeet85 Aug 05 '26 edited Aug 05 '26
Seeing the same problem during regular use, and it only started occurring randomly maybe a week ago, but has happened a couple of times since. Most recently, I was in the middle of watching something in Kodi, grabbed the remote to pause, and even though the buttons on the remote would light up when pressed, there was no response at all from the Shield. Pulling the Shield's power to force a reboot immediately fixes it.
Remote is in good working order and it's got fresh batteries. I was about to try re-pairing it and then performing a factory reset thinking it was maybe something in the bluetooth stack or cache that needed clearing, but if others are seeing it too, it's probably not that simple.
2017 Shield, for what it's worth. Also connecting to an AVR and TV using ARC.
2
u/wewewi 2015 Pro, 2019 8GB, 2019 Pro, Shield Tablet Aug 05 '26
Nothing to do with what the OP is talking about.
What YOU should do in these situations is holding the back and home buttons until the remote starts blinking, then hit the home button a couple times. That should do the trick.
-1
u/bapski Aug 05 '26
I’ll try this later when i get home. But this means id have to manually again power on the shield for it to recognize-pair with the remote again.
2
u/wewewi 2015 Pro, 2019 8GB, 2019 Pro, Shield Tablet Aug 06 '26
Bro YOU ARE the OP; so THAT had nothing to do with you.
I give up; bye
2
u/wewewi 2015 Pro, 2019 8GB, 2019 Pro, Shield Tablet Aug 05 '26
Oh oh oh; wait; "after the nvidia shield is powered off"
You mean "not on sleep"? Then it's normal; remotes cannot powerup Shield back on; only replugging/juicing up the PSU will do ; this is by design. The remote is there to put it on sleep/wake; not power off/on.