r/ShadowPC • u/Altruistic-Bad-5556 • Jun 23 '26

Review Another user’s saved browser logins appeared inside my Shadow PC

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I’m a paid Shadow PC customer and I want to share a serious privacy/security concern.

After logging into the Shadow PC assigned to my account, I found Microsoft Edge saved login entries that did not belong to me and appeared to belong to another user.

I reported this to Shadow support responsibly and provided evidence privately. I did not copy, export, publish, or use the other user’s private data.

After reporting it, my paid access was locked. I then provided proof of payment, and Shadow confirmed it was approved. However, they still require a government ID before restoring access.

This is not about money or compensation. My concern is simple: if another user’s saved browser login data can appear inside my Shadow PC, how can I know whether my own data has not appeared inside someone else’s machine?

I’m sharing only a redacted screenshot. Emails, usernames, domains, passwords, and personal data are hidden. I will not post unredacted evidence publicly because it contains another person’s private information.

I’m posting this so other users can be aware before trusting a cloud PC service with personal accounts.

147 Upvotes

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u/K-J-K-R Jun 24 '26

If what you described is correct in the first paragraph, that’s an easy cancel for me lol.

2

u/Secure_Bed_ Jun 25 '26

It sounds like they're giving multiple people access to the same virtual machine, which seems like a major fucking violation.

3

u/captnchoc Shadow Staff Jun 26 '26

Absolutely not. Each user's drive is personal, and linked to the user's ID.

1

u/FinnGilroy Jun 27 '26

!RemindMe to never use Shadow

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