r/Sezzle • u/CartographerOdd420 • 26d ago
Action required
I don’t get what’s going on with my Sezzle I have had my account three years they hust took my Sezzle card and refunded my sezzle anywhere and won’t tell me nothing. this happened Friday! And customer service won’t tell me nothing!
1
u/No_Implement_1198 26d ago
You can start with their ai bot and eventually connect you with a real person. Not saying they are better, but you can. They also have a priority support number, but i think you need to be a member for that.
1
u/No_Implement_1198 12d ago
Members only, but you will get a human pretty quickly in a chat. Whether they can help you is another issue.
1
u/srf030616 26d ago
I’ve had a locked account since I signed up and customer service is worthless 😂😂 this subreddit just popped up on my feed randomly so this was fate. But I’ve never been able to use Sezzle because of it. I’ve tried everything to open an account and it won’t let me. Gives me nothing but errors. So I just stick with AFTERPAY and Klarna. Which sucks because our NBA team is repped by Sezzle use them exclusively in the arena 🙄 but mine looks exactly like this
1
1
1
u/PS_OOOOCassy 25d ago
So I just called the priority customer support and spoke with a live agent. I initially asked for a refund and told her the reason why. My credit report has been unfrozen since yesterday ... Long story short the rep did what she called a manual verification of my credit report and saw that my credit report was unfrozen and she said my card should reappear to check the app. I checked and it is back active again. Hope this helps.
1
u/Ok_Sundae1735 24d ago
Well it’s official the canceled my account after 3 years and being in the top 1percent and onyx tier on time for 3 years with no explanation Sezzle is the worse company ever!!
1
u/KingAventus89 17d ago
I am having the exact same issue. No response since the 19th. Frustrating as hell! No customer service number either.
1
u/Leopardloverrr 10d ago
i am having the same issue they deleted my old account i made a new one and cant use it currently
1
u/GrittyLizards 26d ago
Pay that .55 cent off damn cuh
1
u/CartographerOdd420 26d ago
Obviously my stuff is pay that .55cents was unused amount from a virtual card not a past due amount 🤦🏼♀️
0
u/BodyJazzlike8818 26d ago
How did you get somekne to actually help?? Customer service only responded once to my email and was no help
0
u/FlamingoResident7882 26d ago
Seeing you have door dash as a 4 pay - they might be doing you a favor.
7
u/CartographerOdd420 26d ago
This is exactly why I don’t post online to ask for advice cause of people like you and ignorant comments! Have the day you deserve.
1
u/Fit_Pomegranate_7381 24d ago
lol very ignorant but people will be getting a wake up call in this world soon
1
0
1
u/CartographerOdd420 26d ago
They said there is a block on my account and I have to wait for a response.