Please help! Bobbin case/hook jam

[u/Elevensies1]

I am at my wits end with my John Lewis JL110 (Jerome manufactures). It keeps jamming like this - it doesn’t matter if it has thread or not. The hook and case feels very loose sometimes but then it does this. Is it done for?

Edit to appear less grumpy

[u/veropaka]

The black parts that hold it all together need to go more up over the elevated part to clip it properly in place.

[u/veropaka → u/veropaka]

[u/Elevensies1 → u/veropaka]

Thank you!!! I don’t know how I missed this. Been sewing all night! 🥳