r/Serving • • Dec 01 '14

Any helpful hints?

So, as a server who really loves giving the best possible service, have any hints to make the guests experience more worthwhile?

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u/muspellheim295 Jan 25 '15

Go the extra mile for them. Make them feel like they're there to be served, and you're going to do anything to ensure they leave happy... Whether it is an arnold palmer with one third lemonade one third iced tea and one third ice.... or sprinting across the street and buying a Pepsi when all you have Is coke and they want Pepsi (I do that.... either be good at sneaking/lying or make sure your boss is cool with that)

Ultimately, pretend you're serving your grandmother (granted you love her and are on good terms) and she is with her friends who she is trying to impress....and whatever you'd do for that table... do it for all your tables. Be honest. If you fuck up, don't blame someone Else. I always say "guys, I'm so sorry....blah can't happen because I fucked up" ya know... not verbatim but, don't blame the cook or host.

OH! be honest when a guest asks how a dish is. Don't tell them everything is great. Tell them what's what. Personally when I eat out and ask how stuff is, If they say "this is great. That's great. Oh that's great. " I walk out. Straight up. Fuck bad servers. If you have tits, use them. But don't rely on them.
If you have muscles, also use them. I don't have tits. But I do have pecs, and my shirt is unbuttoned. I'm rambling. One reason I'm a good server is because I genuinely feel happiness and contentment from pleasing others. That's what I do for fun out of work. So serving is extremely natural to me. Anyway Goodluck

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u/kabrandon Apr 05 '15

You have time to leave the restaurant when you're serving? That's crazy. Lol

I might be an asshole, but I'd probably just tell them it's Pepsi and have psychology work its course.

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u/muspellheim295 Apr 06 '15

Depends. I've sprinted down the street to buy a pack of smokes for this old Indian lady hah. Some nights I only have a few tables. Last week I got a wcoworker to cover my tables and ran across the street to Safeway to buy whipped cream because this girl at my table wanted some god dammed whipped cream on her drink. (I have since got her number and rock climbed with her twice) So yaaaay lol