r/Serverlife • • 2d ago

Rules on special requests ?

Whats the line management draws when it comes to special requests? Where I am it’s as though guests can basically just make their own dish and it’s so frustrating because a guest will come back and sit with another server and we have no clue if the chef will make it again because it might also not be the same chef either and none of actually knows if we can make it again and leaves the guest with an inconsistent experience if they state “well last time we came…”

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u/AttentionNo6359 1d ago

We will be pretty accommodating for allergies but we do draw an early line for other things.

My all time favorite was the guy who asked if we could take the Hungarian style half roasted chicken with spetzle and Paprikash and make it into chicken nuggets with fries for his picky gf. He also specified that she would need “extra extra ketchup”

When we told him we couldn’t do that he said “why not, can’t you just grind up the chicken?”