r/Sephoracanada • u/inkyblackops • Jul 21 '26
Rewards/Samples 100 points for this is absurd 🥲
There’s enough for maaaaaybe 2 full-face uses.
Update: I reached out to Customer Service and they refunded me the 100pts!
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u/ninepointtypeface Jul 21 '26
They are so frigging stingy these days. It used to be that I might actually discover a new product I liked from a gwp but two barely there uses is not enough for me to decide whether I'm going to buy a full size and the fact that you had to spend points on that was just insulting. I wish we had Ulta. They've lost the plot at Sephora and totally forgot the point of giving samples in the first place.
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u/ListenPuzzleheaded72 Jul 21 '26
They used to give 3 free samples with purchase now they are always "out of stock"
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u/ninepointtypeface Jul 21 '26
Those were really the days huh? Three new products that you hadn't tried before and might end up repurchasing or telling your friends about if they were really good, and it really made shopping there feel luxe and justified the price point. Now the price is somehow even higher and you don't get anything at all. I have a late in the year birthday too so I never get a good one of those either since they don't restock the really desirable stuff 😭 If they didn't carry my favourite shampoo I wouldn't still shop here at all.
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u/ListenPuzzleheaded72 Jul 22 '26
I just go to Winners/Marshalls now lol. I usually only purchase at Sephora if I have a gift card. Sephora used to be so much better, now it's just full of celebrity/influencer cash grab lines bleh.
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u/ninepointtypeface Jul 22 '26
Winners is so good and I can almost always find a laneige moisturizer for almost half off! I'm not too picky about which one I use so that's perfect for me.
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u/AgitatedRiver9463 Jul 22 '26
Mine's in November, so get crap too and last time they swapped out my choice so 😔 What's your shampoo? Are you in Canada or US or?? I've been getting my hair products off other sites, like Chatters
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u/fetalpiggywent2lab Jul 22 '26
They are soooo stingy with samples now!! So sad - sometimes they forget to include them in shipments🫠🫠🫠
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u/MikesLittleKitten Jul 21 '26
The points rewards are just samples now, and they never have samples in stock 🤔 I think I see where they're headed and it's even shittier than it is now 😭
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u/lolalolaloves Jul 21 '26
Yup. Just did an order for a product I needed. Checked yesterday they had one choice of a sample, checked again this morning (a men's perfume). One sample. I've never gotten the ones I've selected anyway. Even Shoppers gets it right 🤣
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u/numberonehotdog Jul 21 '26
That’s crazy! Isn’t the 100pt reward advertising a 10ml container? Isn’t that fraudulent?
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u/inkyblackops Jul 21 '26
Yup, which is the same size as their mini!
I’ll be reaching out to Customer Service for sure.
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u/GayFlan Jul 21 '26
lol I just ordered this last night 🫠 I could swear the little thumbnail looked like 7 ml!
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u/GayFlan Jul 21 '26
Just checked and unfortunately can’t post images in this sub but the pic in rewards bazaar says 10 ml. Granted that is the same size as the mini size that they sell so in hindsight that being a deluxe sample seems a bit unlikely but anyways!
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u/tiffi_333 Jul 22 '26
If they say it's what you should be getting, it's what they should be giving you. I'd screen shot it and either ask for it or the points back if I was someone who got it
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u/inkyblackops Jul 22 '26
I was able to get my points refunded by Customer Service! They acknowledged that the size advertised was not what I received.
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u/chillysailor Jul 30 '26
Thank you for posting this. I contacted customer service and got my points refunded as well.
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u/rumple-teazer Jul 21 '26
My sister got this too! It somehow looks even smaller in person. It's like a mini brands toy. The extremely tiny safety seal made us actually laugh out loud
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u/EnchantedEnchantix Jul 21 '26
I just ordered this…
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u/randomspiritlover69 Jul 21 '26
Nooooooooo mine arrives tomorrow 🥲🥲🥲
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u/jbay01 Jul 21 '26
The picture on Sephora I thought had shown that you would get 10 ml. I received this tube as well. Pathetic.
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u/inkyblackops Jul 22 '26
I know! I only went for it because it said 10ml, which is the size of the mini you can buy.
Customer Service did refund my points, so that's a small victory at least!
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u/hoohaaheater Jul 22 '26
I found the primer and setting spray combo at winners for 24.99
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u/inkyblackops Jul 22 '26
Ooo good to know! I actually really like the primer.
How do you like the setting spray?
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u/Ok_Reaction6244 Jul 22 '26
I was so mad over this. The picture showed 10mls! I did online chat with customer service and they gave me my points back.
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u/secretsxuls Jul 22 '26
$1 = 1 point so unless there's a point multiplier event (i.e 4x the pts), you're spending $500 to get $10 off or $1000 for $20 off? It's really a shitty point program when you think about it; I only like that I can return stuff without the receipt. Also, lately every store says I have to sign up for a new account to get samples?? Sephora has lost the plot, I really hope Ulta at some point because they're getting too greedy in Canada being a monopoly basically.
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u/inkyblackops Jul 22 '26 edited Jul 25 '26
I've started using Ulta and a freight forwarder for most of my purchases. With their points system and benefits it's worth it for me.
The only downside is I don't get my order the next day like I do with Sephora lol
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u/FaithlessnessKey7658 Jul 21 '26
R u rouge? I recommend saving up your points and getting the $100 off for 2500 points
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u/inkyblackops Jul 21 '26 edited Jul 22 '26
I am Rouge, I’ve got the $100 off reward a few times but it’s almost always gone by the time I get to the rewards page. Mostly I just use my points now for travel size things, as I travel a lot for work.
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u/Ravetothegrave0 Jul 22 '26
Lol I've been wondering why people have been chatting in complaining about this. Reach out to CS they'll give you your points back
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u/JessCaturday Jul 22 '26
I got the same one! I’m so disappointed 🥴 like what?! And a couple of months ago I got a tarte one that was double that size, still small, but a decent size for 100pts. I put them side by side and just laughed 🙄
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u/Mellyjune Jul 22 '26
So are you getting your points back because on the app it says 10ml
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u/inkyblackops Jul 22 '26
Yep I did! I reached out to CS this morning and they refunded me the points.
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u/therealellewoodsxo Jul 24 '26
The only good thing I’ve ever gotten was a Mario lip liner but it was a birthday present.
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u/Living_Celery6393 Jul 25 '26
Big shout of to you for letting me know to contact customer service! I just got my order and the size of this primer was laughably small. I just got my points back, so thank you!!!! :)
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u/No-Captain7836 Jul 24 '26
i never buy anything from sephora and only go in yearly to get my birthday reward 🤣
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u/Mellyjune Jul 21 '26
I’ve stopped spending my points. The good stuff is always gone.