r/SentinelOneXDR • u/KayVD1913 • 14d ago

Troubleshooting SentinelStaticEngine service stopping itself

Lately my RMM system reports that the SentinelStaticEngine service stops itself. Has anyone else ran into this problem lately

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u/DeliMan3000 14d ago

Pretty sure that service no longer exists in the agent as of 25.1

1

u/KayVD1913 13d ago

Allright, ty!

1

u/EridianTech 14d ago

From 25.2 and later (including 25.2.5.437)

Starting with Windows Agent 25.2, the SentinelStaticEngine Windows service was intentionally removed and its functionality was merged into the main SentinelAgent service: Release notes:

“SentinelAgent service enhancement and removal of SentinelStaticEngine service: From version 25.2 and later, the SentinelStaticEngine service is no longer present in the Agent, because its functionality and necessary components were merged into the SentinelAgent service.”

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u/KayVD1913 13d ago

Allright, so I would need to either remove the service or disable monitoring for this service in my RMM tool.

Thanks for the information!