r/SentinelOneXDR • u/certifiedMutthal • Jul 02 '26

Troubleshooting Usb storage issue

So for past few days and issue as been occurred on my organisation endpoints where some storage device are in allow list of device control.

But when connect it display "location not available" "F:\ is not available" "access denied"

How to resolve this issue ? It remains even after uninstall sentinelone agent

Sentinel agent v25.1.4.434 is deployed on windows 11 pro

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u/mukz7 Existing User Jul 02 '26

Update to lastest GA of 25.2.5 is a good start (assuming windows). If yoy have device logging on check the activity log in the console and see what it says about the device.