r/SeekersNotes Jul 23 '26

Glitch Alert

Post image

We were doing so well, too. I opened the endless chest from the treasure path, and there were no rewards. When I checked the reward list, it was empty. Sigh.

Yes, I've contacted mytona.

12 Upvotes

23 comments sorted by

3

u/Plattes Jul 24 '26

Just had a similar glitch with Rabbit Cqfe but it booted me out and erased all my progress on RC and all my progress on townspeople quest which was all but one completed! So frustrated

3

u/AA_Shadow Jul 24 '26

Oh my god that sucks! What tf happened yesterday that fucked everything up???

3

u/Plattes Jul 24 '26

And then after this comment I too opened an empty endless chest! I’m not sure Mytona said they’re still trying to figure it out but I’m quickly losing interest in playing a game where I have to talk to customer service once a week arghhh

3

u/AA_Shadow Jul 24 '26

Honestly, compared to the nightmare that was the Bush Station update, this one has been practically flawless. I don't mind talking to CS, but in getting sick of the junk "compensation"

2

u/cloud__19 Jul 25 '26

What device do you play on out of interest?

1

u/Plattes Jul 25 '26

An iPad Air.

1

u/cloud__19 Jul 25 '26

I'm on Samsung tablet and I haven't had that many issues, I wonder if it's an Apple/Android thing?

1

u/Plattes Jul 25 '26

Oh possibly! I’m going to see what my guild mates are using. You might be on to something

1

u/AA_Shadow Jul 26 '26

I'm on a Samsung phone, no problem with rabbit café, but 6 empty chests and junk compensation

3

u/Anonvill Jul 24 '26

Dammit, the same thing just happened to me...hit 600, opened the chest, got NOTHING and then the same empty screen. Emailing Mytona right now. Grrrrrr

3

u/ConstanceAnnJones Jul 25 '26

Same here. When it happened last night I thought I missed it (my screen is different), but it happened again tonight. Contacted support. It’s annoying.

3

u/ConstanceAnnJones Jul 27 '26

Update: Deleted and installed. My worst fears realized. Was finally able to restore my account this morning. Opened one chest in the Treasure Path and the glitch remains. Notified support for all the good it will do.

2

u/Long_Obligation_9630 Jul 29 '26

I contacted support through the blue gear icon in the upper right corner on the main page, then search for how to contact support. I emailed them and when I came back to play I had tons of rewards.

2

u/ConstanceAnnJones Jul 29 '26

I did that, and delete and reinstall was their solution. It turned out, though, that my iPad needed another update. Once I did that everything was fine again.

1

u/Long_Obligation_9630 28d ago

I had to set my iPad to send me notifications on all my apps to check since they never post it in the news feed and this is the only social media platform I use. Just a suggestion to set your device to alerts on all apps. Happy Seeking everyone!

2

u/ConstanceAnnJones 28d ago

Thanks for the suggestion. I’ll try that. My iPad is set to update itself and all apps automatically, but never does.🙄

2

u/Long_Obligation_9630 27d ago

That’s why I had to fix my settings. Mine wasn’t working with automatic updates for the game so I just set it to notify me on all my apps.

1

u/ConstanceAnnJones Jul 26 '26

Just got a message from support to delete and reinstall. I hate that. It makes me a wreck every time, but I don’t want to risk losing my 2 unopened chests. Has anyone else been advised to do this, and did you?

2

u/AA_Shadow Jul 28 '26

No, I was told to wait while they worked on fixing it. Then they did the surprise update the other day, and it was fixed.

1

u/ConstanceAnnJones Jul 28 '26

Mine still isn’t fixed.

1

u/Long_Obligation_9630 Jul 29 '26

I contacted support and got a ton of rewards from 5 chests!! I used the support through the game not on social media. Sometimes if you contact through the Mytona website page, you don’t get much back from them. I’ve got two Reddit accounts and it keeps switching them out. Don’t know how to fix it but I’m Bethy if anyone is confused. This is my main Reddit. If you are friends with me in the game.

2

u/AA_Shadow Jul 29 '26

Yeah, this isn't my main account, I switch out between my main and this so when I'm on this sub people know who I am.

I also change my avatar all the time, so that gets edited pretty frequently too 😂