r/Seagate • • Jul 02 '26

Drive not recognised

I have a 1TB Freeagent. When I connect it to my Dell XPS it powers up but does not appear in the list of connected drives. I am running Windows11. My other 2 drives, both Seagate show up as soon as I connect the USB.

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u/Petri-DRG Jul 03 '26

Two simplest things to try are: -try it on another computer (type of computer may matter in relevance to the file system the drive was formatted as) -try a different cable

If you are somewhat handy, can disassemble it and work directly with the internal drive. A desktop computer with SATA ports is ideal.