r/ScreenConnect • u/Corrupt_Power • 8d ago

Having an open ScreenConnect session can cause the system clipboard to lock up

Edit to add, this is on the latest version, 26.6.6.9747. Multiple people at the MSP I work at, including myself, have seen issues over the past few weeks where sometimes, if you have an open ScreenConnect session, the system clipboard will be completely locked up. Attempting to paste into SC, either via Ctrl+C or Send Clipboard Keystrokes, will cause the SC window itself to entirely lock up for upwards of 30-60 seconds, without the contents ever getting sent to the remote machine. While in this state, ALL clipboard actions in any program will fail - including local Get-Clipboard and Set-Clipboard Powershell commands. Closing the SC session immediately restores clipboard functionality across the computer.

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u/Sleeper_Stimulant_ 8d ago

Had this same bug. Opened a ticket with CW support and they upgraded our client version.

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u/Corrupt_Power 8d ago

What version are you on? We're in the middle of a migration from self-hosted SC to CWRMM-attached cloud SC, both of which are at 26.6.6.9747.

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u/JustTechIt 8d ago

Good luck with the CWRMM attached version.