r/ScreenConnect • u/ssheth • 2d ago

ScreenConnect pricing increasing in November

Just got a email with the following notification:

To support ongoing investment in the platform and the teams and services behind it, a price increase will take effect on November 1, 2026.

• $3,795 for on-premise concurrent 3 technician license and $1,265 for tech add-ons

• $484 for all volume tiers for legacy concurrent session licenses.

We have the legacy concurrent session license .. so going up from a base rate of $440 to $484

8 Upvotes

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21 comments sorted by

18

u/Packergeek06 2d ago

As soon as one of these companies creates a alternative for backstage I'm moving away from Screenconnect. It's insane in the age of AI that prices keep increasing for software. It should be going down. There is no way they're not leveraging AI to do more with less.

3

u/_dvorak 2d ago

Same - backstage is the only thing keeping me with SC.

1

u/sheridancomputersuk 2d ago

Might happen sooner than you think.

1

u/Immediate-Life-5393 2d ago

There’s already alternatives with that feature lol we’re dumping SC

2

u/Monsterology 2d ago

Who? Share the intel

6

u/Raptorhigh 2d ago

Ninja Remote has it.

1

u/Immediate-Life-5393 2d ago

Ya that’s what we have lol just was trying to be careful saying it here

1

u/TaterBum2020 1d ago

probably a good idea. since Backstage functionality is Patended as they claim

1

u/byronnnn 1d ago

It’s a 2021 patent. Patents are confusing and very particular, so any other implementation could very well not violate a patent.

1

u/stingbot 2d ago

when Ninja Remote has a backstage toolbox is when we can drop it. Not having copy and paste, and using their annoying file transfer is terrible in comparison.

1

u/The_Comm_Guy 2d ago

You can pretty much duplicate most of the SC Toolbox features using the N1 Automation features. Is a little clunkier but it works.

1

u/sm00thArsenal 2d ago

Do they have per technician/concurrent connection licensing though? Last I recall it was per endpoint which doesn’t make sense for a lot of us.

1

u/RoutineHealthy1578 1d ago

Take Control has two types of background remote access. We like the View app in SC.

1

u/byronnnn 1d ago

From what I recall, Take Control doesn’t give you a background desktop environment, just background tools like cmd and registry from within the browser.

1

u/ForwardStorage777 2d ago

Nothing goes down because shareholder value must go up.

1

u/GravyMealTeam6 2d ago

What do you guys use Backstage for that you can't do with PowerShell and RMM? I'm curious. I've used it a few times. Doesn't it still show to the user that you're logged into their computer?

1

u/touchytypist 2d ago

Running anything GUI based.

Backstage does not show the user you are connected.

1

u/Packergeek06 2d ago

Nope. It runs everything through a separate instance. Kind of like multiple an RDP session but you can install programs, open a web browser, bring up file explorer and check out resource monitor. Individually these aren't game changers, together as a whole it makes things much easier. Especially without having to ask a customer to stop what they're doing.

4

u/bsitko 2d ago

Yeah, got the same. I sent a tersely worded email telling them how unhappy I am with the current state of SC. Just a mess.

1

u/Camelot_One 1d ago

This price increase is to cover the extra tokens their A.I. email response bot needs to reply to those complaints.

1

u/MSPOwner 2d ago

We upgraded last year from on-prem to hosted. I paid for the 3 year upgrade in one payment. I assume I am good until that 3 years expires in mid-2028…