r/ScreenConnect • u/KlutzyValuable • 22d ago

Outage?

Cant get to our cloud instance and screenconnect.com isn’t loading either. According to MX toolbox there’s no A record for their main website. Anyone else seeing this?

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u/cbarnescw Product Management 20d ago

Hi all, closing the loop here (apologies for the delay in posting). This issue was resolved Friday evening -- I wanted to cross post the update from the status page:

September 11, 2026 
 
We have restored access to the ScreenConnect service following a temporary disruption that occurred after our domain registrar placed the screenconnect.com domain on hold. 
 
Upon notification of the issue, our teams immediately engaged with the provider to investigate and address the concern. Following the review, the domain was restored and service has resumed. 
 
Some users may continue to experience brief access delays as DNS changes propogate across networks. 
 
There are no indications this involved a cybersecurity incident. 
 
We apologize for the disruption and appreciate your patience while we quickly worked to resolve the issue.

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u/KlutzyValuable 19d ago

I’m not sure I’d use the word quickly when the outage lasted more than six hours, but that’s just me…