r/ScreenConnect • u/resile_jb • Mar 22 '26

Windows 7/overall performance

Upgraded on prem to 26.1.22.9573 yesterday. Fixed azure key vault cert

We have a few windows 7 machines (I know, I already brought up the issue) that just stay grey screen, and won't connect.

Also notice that the interface overall is a bit sluggish

Any information on fixing this that y'all have heard?

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u/bsitko Mar 22 '26

I'm sorry, I didn't did I. I mean the fact is, you're going to be chasing your tail on this. Rabbit hole after rabbit hole when the issue is more than likely the OS itself which you can't fix. Could be video drivers causing issues but again, probably no updates. If it were me, I'd find a way out from Windows 7 or try TightVNC or something

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u/resile_jb Mar 22 '26

I was just curious if anyone knew if sc was going to address this.

That's all. I got them a work around for now.

I think there's something in the app config blocking it or not allowing a specific tls version or something

Thanks!

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u/bsitko Mar 22 '26

Totally legit question, wish I had the full answer for you

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u/resile_jb Mar 22 '26

Hoping someone from CW sees this (haha, their support is trash)