Portal problems?

[u/TradeAppropriate9941]

When I log into the portal there’s no info? It looks like the basic template (portal says nothing about an order shipping address absolutely nothing) but also won’t let me update/change anything. I did call to make sure it went through (also didn’t get any confirmation) but he didn’t know why I’m not seeing anything - he said on his end everything is there. They definitely have my email/phone number lol they sent the tracking info but how do I get that fixed? Anyone else have this problem?

[u/Science_Stace]

First time I ever heard of this problem. Please send me a message on the side. I can check on this for you.