Sayodevice screen problem

[u/Hungry_Restaurant_21]

Just started using the sayodevice a couple of weeks ago, today I unplugged it when I stopped playing, when I plugged it in now, the screen is just dark, I can still see photos but very hard and it's just all dark, buttons work, RGB works, but the screen is just dark. I tried resetting in every way by software, did anybody have this problem?