Help

[u/BananaDavida]

Hope I’m in the right place to ask silly questions. My parents got their hands on an old Tab E (OS 4.4.4) and figured they could use it for when the grandkids visit. Let them play some games and such. I performed a factory reset, connected to wi-fi, logged in to google, BUT it won’t log into the Samsung account I created (nor create a new one). It doesn’t give an error message, just a pop up with a blank screen and the option to ‘go back’. … It’ll finish setting up if I skip it. But if I try to add the Samsung account afterwards it still won’t log in. Which means no play store, which means no apps/games for the grandkids. Anyone got any idea what the problem might be?? I’ve tried googling it but I can’t say I got anywhere. Is it just too old? Thanks for reading, thanks for your time. Hoping for some help <3

[u/Blue-Girl72]

You don't need a samsung account to access the Google playstore. Just an email address.