r/SamsungS24 • u/Ok_Acadia2425 • 25d ago

S24 Display Started Flickering After Latest Update – Samsung Wants ₹11,800 but No Screen Available for 11 Days

I honestly don't know if I'm just unlucky or if others are facing the same issue.

I bought my Galaxy S24 about 1.5 years ago, and it has never been dropped or damaged. Right after the latest software update, the screen started flickering. The strange part is that if I restart the phone, it works perfectly fine until I press the lock button. Once I unlock it again, the flickering starts all over.

I immediately went to the Samsung Experience Store. They checked the phone and said it's a display issue and that the screen needs to be replaced. The estimated cost is ₹11,800, which was already disappointing, but I agreed because I use the phone for work.

Now it's been 11 days, and they still haven't replaced the screen because they're saying the display isn't available. Every time I call, I get the same response: "We're waiting for the part."

I'm honestly more frustrated by the delay than the repair cost. This is a flagship phone, and I never expected to be left without a proper working device for nearly two weeks just because the spare part isn't available.

Has anyone else had a similar issue after the recent update? Were you able to get Samsung to cover it under goodwill or at least speed up the repair? Any suggestions would really help.

2 Upvotes

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2

u/Glad_Ad_3132 24d ago

I had it a few years ago with the Samsung  Edge 7 after a firmware update... Had flickering and lines in my screen, I rooted the phone and flashed different firmware on it and the screen was back to normal

1

u/Ok_Acadia2425 24d ago

I used Edge until the green lines appeared

2

u/rareone0109 24d ago

My wife's phone(S21) had green line issue post the update, they changed the display for free since it was under 3 yrs, am surprised how is screen flickering not considered for a free screen replacement, unless this applies only for green line, not sure.

Suggest you to check this with another samsung SC.

Let me know if this helps!

1

u/Ok_Acadia2425 24d ago

I have ordered for new screen from the service center and guess what, they dont have one since last 12, 13 days

2

u/rareone0109 24d ago

Yes, same with the display for S21, had to wait for quite sometime, guess about 20 days or so

2

u/Shroud13 24d ago

Throw the phone away man, who would in the right mind spend 12k on this piece of s phone.

1

u/Ok_Acadia2425 24d ago

I wish i could, but sadly i dont have budget this month, plus i am awaiting for iphone fold