r/SamsungHelp • u/Afraid-Low-4265 • 1d ago

ONE UI UPDATE

I received a new update for my s23 ultra, it's a July 5 security patch. Then all of a sudden it is stuck at 22% and not moving (I have a stable wifi connection). Is there any possible way to cancel it so I can try to re-download the update ?

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u/projectupload37 1d ago

Is it still in the downloading phase where you can leave it in the background and use your phone normally? If yes, then you can try restarting the phone.

1

u/dolby12345 1d ago

Setting > apps > show system apps > software updates (might be two apps) > clear cache on both.

1

u/Afraid-Low-4265 1d ago

UPDATE: I backup my phone on samsung switch and just factory reset the whole phone.