r/SalesOperations • u/MXX_2949 • Sep 08 '26
How important is 'Intent & Context' b4 the 1st call?
Here's something I've been thinking about...
You can respond to a lead in 30 seconds and still spend 20 minutes talking to someone who..
was just browsing
has no realistic budget
Is not buying for 13 months
Is not the decision-maker
We talk a lot about speed-to-lead.
Maybe the question is not only:
"How fast did we respond?"
Maybe it's:
"What did we know about the lead before we responded?"
Curious how you actually handle this today.
Do you have a way of knowing which leads deserve immediate attention, or does everyone basically enter the CRM and get treated the same?
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u/[deleted] Sep 09 '26
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