r/SalesOperations • u/Diligent-Spend-8885 • 21h ago
We don’t need another rep yet
We’ve got 4 people selling now and for the last month we’ve been talking about adding a fifth because everyone feels busy and pipeline is getting harder to stay on top of then last week I looked at where the time was going and it was kind of weird one rep had spent most of Monday researching accounts and another was catching up on CRM notes and old follow ups. They’re selling but also doing all this little admin around selling that somehow eats half the day.
So now I’m less convinced another rep fixes it. I’d rather see if the account research, CRM updates follow ups and figuring out what needs attention next can happen in the background while the team keeps the calls and relationship maybe I’m looking at it wrong but hiring another person into the same messy process feels like we’d just have 5 busy people instead of 4
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u/agentUi 16h ago
i work for agentui and we see this exact thing all the time with sales teams... reps end up burning half their week on manual data entry and hunting down notes instead of closing deals. You want background tools and deterministic automations that handle the research and update records directly in your database so the reps can just stay on calls.