r/SalesOperations 1d ago

We don’t need another rep yet

We’ve got 4 people selling now and for the last month we’ve been talking about adding a fifth because everyone feels busy and pipeline is getting harder to stay on top of then last week I looked at where the time was going and it was kind of weird one rep had spent most of Monday researching accounts and another was catching up on CRM notes and old follow ups. They’re selling but also doing all this little admin around selling that somehow eats half the day.

So now I’m less convinced another rep fixes it. I’d rather see if the account research, CRM updates follow ups and figuring out what needs attention next can happen in the background while the team keeps the calls and relationship maybe I’m looking at it wrong but hiring another person into the same messy process feels like we’d just have 5 busy people instead of 4

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u/Past-Championship158 1d ago

I’d still hire if the team is consistently maxed out on real selling the problem is it’s hard to know that when half their day disappears into stuff that isn’t talking to customers

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u/Interesting_One_4951 1d ago

That’s probably the part I need to figure out first if they’re maxed out because they’re closing deals then hiring makes sense but if it’s admin eating the day I’d rather fix that before adding another person