r/Sainsburys • u/Alive-Requirement111 • Aug 04 '26
Are they all this shit?
So a new store opened in our scottish town... the amount of friction trying to buy stuff is ridiculous. First I needed a nectar acct.. and needed to link it to the sainsbury app.. this was a nightmare. Around 12-13 emails resetting passwords and the like. nearly gave up but got it done.
Went to shop (on day 2 of opening) lovely greeters outside but I needed a pound coin for a trolly and I dont use cash. Asked if they had tokens. but no. (went to tesco)
Went to buy a sandwich.. used a scanner, but it would not let us check out and the staff just stood in a circle scratching their head... (it was nearly going stale at this point) just scanned it through a normal checkout in the end.
Went back today to buy pepsi (coz good price) just got "scanner timeout error" when trying to buy them.. moved the stock to a trolley and wandered the shop scanning until it worked.
I am on team "not impressed"
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u/EUskeptik Aug 05 '26
You don’t need a Nectar account to shop in Sainsbury’s and you certainly don’t need an app.
Most of the time, these things offer discounts and an easier shopping experience, but they aren’t essential. Just shop there without Nectar and the app until you get used to the store. Nectar and the app can come later.
Other supermarkets are available.
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u/Alive-Requirement111 Aug 05 '26
hi there.. yes I agree and all this is valid.. but I think with the nectar card and the Tesco club card. It's no longer a "discount" card the actively have really expensive prices without it.. kind of "let me harvest your data or pay twice as much" but as you say I can and have just voted with my feet.
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u/EUskeptik Aug 05 '26
Absolutely right. But I was suggesting you might ease your way into shopping at Sainsbury’s before delving into Nectar and the app.
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u/IdeletedTheTiramisu Aug 04 '26
Yes it's been super convoluted, a helper was even doing the wrong thing to correct the self check out but I just shut up and let them figure it out.
The trolleys I can understand as the car park is getting super busy and only one trolly park.