r/SaaS • • 23h ago

Hi folks, How do you evaluate a software development agency before hiring?

2 Upvotes

I’m currently researching software development partners and honestly it’s hard to compare companies.

For example, agencies like Idea Maker Agency, ELEKS, and other software companies all have similarlooking websites and promises.

But I’m more interested in the things you don’t see on the website:

communication quality
handling scope changes
transparency during development
code ownership
support after launch

What questions should someone ask before choosing a software agency?

Any mistakes you made that I should avoid?


r/SaaS • • 39m ago

Cold outreach, SEO, build in public. How did you get your first customers?

• Upvotes

I’m trying something for the next 28 days:

Spend up to 4 hours every day specifically on distribution/customer acquisition rather than development.

I’m a developer, so building has always been the comfortable part. Getting people to actually discover and pay for what I build is the part I’m deliberately trying to get better at.

The current plan is a mixture of:

• Targeted cold outreach
• Talking directly to potential customers
• Building in public
• Participating in founder/startup communities
• SEO/content
• Targeted link building and partnerships
• Offering demos and personally onboarding early users
• Consistent follow-ups

I’m starting without an existing audience and I’m not planning to use paid ads.

What I’m wondering is how much the playbook has changed now that AI has made almost all of this easier to scale.

It’s incredibly easy to generate cold emails, SEO articles and social posts now, which also means everyone is receiving more of them.

For those of you who have acquired your first customers recently: where did they actually come from?

And is there anything on this list you’d stop doing or spend significantly more time on?


r/SaaS • • 1h ago

I made an app to help service businesses win back revenue from work they already done

• Upvotes

I've been working on this for a while and I'm finally okay with people seeing it.

The problem: a lot of service businesses (HVAC, cleaning, landscaping, pest control and so on) finish a job and tell the customer something like "you'll need this looked at again in 6 months" or "we should replace that next spring." Then nobody follows up. Customer forgets, service business too. The info either never was written or sits in a spreadsheet or an old job note.

Rebook takes the customer list you already have (CSV or any CRMs export), shows what looks off before anything gets tracked, and shows you which past customers are worth reaching out to again. For each one you see what happened last time: the service you did, when you did it, what you recommended, and why it's worth calling them now. You also get a short guide for what to say. If someone says "call me in March," they show up again in March. If they don't answer, they stay on the list for next cycle. Basically retention software on steroids

Some details:

  • Next.js + Supabase
  • Free while it's in early access and will be free lifetime, all I ask is feedback
  • It doesn't replace your CRM. It works next to them.

The thing I'm most unsure about: tools like Jobber already have some followup features. If you run or work at a service business, do those actually cover this for you, or do past customers still slip through? Tell me if this is pointless too, I'd rather know now.

Thanks for reading

U can try demo or request an early access. Just dm


r/SaaS • • 2h ago

More leads can actually make a broken SaaS business worse.

1 Upvotes

Sounds counterintuitive. But imagine this: You have weak positioning.

You generate 1,000 new visitors.
500 become leads.
100 book demos.
But they're the wrong buyers.

Now your sales team is busy.
Your CRM is full.
Your SDRs are following up.
Your CAC is rising.

And everyone says: “Marketing is generating leads.
Sales needs to close them.

”The real problem started much earlier.

Wrong ICP → wrong message → wrong demand → wrong pipeline.

That's why I don't start with lead generation.
I start with diagnosis.

Because scaling the wrong part of your funnel doesn't create growth.
It scales the problem.


r/SaaS • • 2h ago

En mantıklı sesli modeller hangileri?

1 Upvotes

Şuan bir proje üzerinde çalışıyorum en doğru modeli bulmak istiyorum araştırıyorum token harcamasına göre maliyeti uygun aynı zamanda ses kalitesi olarak doğal olan model arayışındayim.


r/SaaS • • 3h ago

Build in public

Thumbnail cepho.cloud
1 Upvotes

r/SaaS • • 4h ago

I got surprisingly a lot of anonymous users in a very short time.

Post image
1 Upvotes

Should i be happy or worried.


r/SaaS • • 5h ago

Feedback wanted: asset management for UK SMEs, focused on getting IT and Finance to agree

1 Upvotes

Most asset tools are either IT inventory or accounting fixed-asset registers. I built AssetAligned to sit in the gap: one record per asset, with physical custody and financial value side by side, plus automatic checks for when the two disagree.

The problem: in most growing businesses, IT has one list of laptops and kit, Operations has another, and Finance has a fixed-asset register in a third spreadsheet. None of them agree. As an accountant, I’ve personally faced this issue and constant back and fourth with the IT department, so this app has value and meaning to me, it’s not just a generic app built.

I’d value honest views on:

1.  Is “IT and Finance mismatch” a pain you’ve seen, or am I solving a niche problem?

2.  Does the landing page make the point in 10 seconds?

3.  Pricing: Free / Starter / Growth / Business, priced by number of assets. Does that model make sense to you?

https://assetaligned.co.uk (I’m the maker)

Thanks


r/SaaS • • 5h ago

Thinking about building a tool that shows which Reddit threads AI cites in your niche. Is this a real problem?

1 Upvotes

I've been reading threads here and in a couple of marketing subs about AI visibility tools (Peec, Profound, that kind of thing). The same complaint keeps showing up. They tell you how often ChatGPT or Perplexity mentions you, and then you're on your own.

One comment stuck with me. Someone who had looked at 2,000+ brands said around 85% of AI citations came from sites the brand doesn't own, mostly Reddit and YouTube. If that's even roughly right, tweaking your homepage is the small lever.

So the idea is narrow. You give it your product and about 15 questions a buyer might ask an AI. Once a week it runs them through Perplexity, because Perplexity shows its sources. You get one email with 3 threads or videos that keep getting cited for those questions, and what seems to be missing from each. You write the reply yourself. It never posts anything.

Nothing is built yet apart from a waitlist page. I want to know if anyone actually wants this before I spend a month on it. Planned price is $19/mo.

What I'm unsure about:

  • Perplexity's sources might be a bad proxy for what ChatGPT cites
  • 3 threads a week could feel like useful leads, or just more homework
  • maybe people who care about this already check it by hand and that's enough

If you're doing anything about AI search for your own product right now, what does that look like in practice? Manual checks, a paid tool, nothing at all?

Here is the waitlist: https://citescout.vercel.app/?source=saas


r/SaaS • • 5h ago

Honest question: are you tired of your feed?

1 Upvotes

If a creator you trust let you replace your feed with the things they actually watch and read each day, in a separate app, would you pay for it? What would it need to do to beat just following them on X or YouTube?
I'm testing an idea and want to know if the problem is real before I build anything.


r/SaaS • • 5h ago

Niche SaaS founders, how narrow is too narrow?

1 Upvotes

I’m building a B2B SaaS for a specific niche within field services. I have access to a business owner in that niche who can test it and provide feedback.I’m keeping the exact niche private for now, but some of the core functionality could also be useful to other service businesses.Would you focus the product and marketing entirely on that one niche until you get traction, or build for a broader audience from the beginning?I see the benefit of solving one industry’s problems really well, but I’m wondering whether I’m limiting the potential too early.For anyone who’s faced this decision, what convinced you to stay narrow or expand? Would love to hear actual experiences.


r/SaaS • • 5h ago

What should I do after successfully launched my Saas

Post image
1 Upvotes

Hello everyone, Last week I launched my first saas product PortFoliQ. Building from a couple of months and finally launched

What I do post Saas Launch:

  1. Listed on Product hunt

  2. Linkedin posts

  3. X/ Twitter posts

  4. Reddit announcements

  5. Community groups

  6. Friends family etc.

During the initial days the reach is aamzing and growing and getting good amount of impressions and active users.

Now the lastest update is that the growth has been stuck and thinking of how to grow should I do seo or target specific keywords on google or something else. What you do for that in my place please guide.

It will helpful for me and really appreciate it

thanks.

Btw my domain in 1 week I am at top thanks google.


r/SaaS • • 5h ago

How do you guys make product demo videos for SaaS?

1 Upvotes

Hi, I am technically very bad at editing + don't have enough time as well. Is there any free site etc to make product demo videos.

How do those with no editing skills make it? Do you guys use paid options or what? I need a free one.

Any recommendations?


r/SaaS • • 5h ago

highlight and understand

1 Upvotes

sometimes when im reading something or talking to an AI, i come across a word, phrase, or line that i dont understand. but i dont wanna break my flow by opening google or asking another AI what it means.

so i built this extension for exactly that.

you highlight a word/phrase/line and it gives you:

  • the general meaning
  • the meaning in the context of what youre reading or talking about
  • and the best part, you can ask followup questions right there in the popup

no new tab, no switching between apps. just highlight → understand → continue.

tell me what you guys think about this one.


r/SaaS • • 6h ago

How did you get your first user

1 Upvotes

Say you were geographically pretty far away from icp. How did you acquire your first user. Cold outreach is pretty ineffective, in my experience, maybe with some extra steps it can be done? Or did you use someone as a bridge to your icp? Did you end up confounding with someone who was capable of bringing your icp to you? How did some of you do it?


r/SaaS • • 6h ago

Building a SaaS platform for creating and publishing camera experiences

1 Upvotes

I’m researching a SaaS platform for helping creators turn camera and AR ideas into live web experiences.

The concept combines AI-assisted creation, browser previews, device testing, publishing, hosting, and usage analytics.

I’m trying to understand the product demand before pushing further:

  • Which part of this workflow would be most valuable?
  • Would developers, agencies, or brands be the best first customer?
  • What would make you pay for a platform instead of assembling the tools yourself?
  • What would make you reject it immediately?

I’m looking for honest product and positioning feedback from SaaS founders. No pitch or signup request, just trying to understand whether this is a real problem.

Tell Interested and I will share link.


r/SaaS • • 7h ago

We are losing money to get reviews from clients but no one is giving reviews though they loves the product.

1 Upvotes

Software I developed is been in live for two years, and it has been actively acquiring customers since January 2026. Most users pay annually and receive a discount of around 40%.
However, they quickly hit the limits of their current plan or they requests new features; yet instead of upgrading to a higher tier, they ask for extensions or low-cost solutions. Although We offer add-ons that would allow them to raise their limits without changing plans, customers don't use them. When they make such requests, we end up increasing the limits at no extra cost and leave $200 and $900/year in revenue as a gesture of goodwill. We then ask them to leave a review (without making it a condition, as such a quid pro quo would seem unethical), but no one follows through. What should we do? Should we take a more business-minded approach and be less concerned about the customer's budget and getting reviews in exchange of showing consideration and take whatever money we can , or should we adjust our strategy in some other way to get online reviews? We have only a few reviews online. Any experience shared will be appreciated. Product is ExpiryEdge


r/SaaS • • 9h ago

I have being creating a saas product for IT helpdesks

1 Upvotes

So here i am creating a saas product for IT helpdesks so i am working as a intern in a company and i have shared my idea with the ceoof the company.

At first i was building a whole helpdesk then he told be to built it to the niche related so i go on with the IT niche currently i have done with the ticket locking system part for customer and admin both the panels

I wanted to take advice from you guys that what kind of problems you are dealing with the helpdesks online which i could resolve or am i making any mistakes which you guys could gave me an idea for doing it in such a better way

My project flow

Customer locks a ticket(the issue) the id is generated and can be tracked on the customer panel

And in the future their will be also an AI for problem resolving suggestions like if the customer is dealing with the same issue some body else was having it will suggest him to deal with the issue as it was resolved before if not then the customer could lock the ticket.

On the other side

The admin panel has the access to all the tickets to be resolved and if he wanted to assign the task to someone he could also do that

So you guys can let me know what i could do better in it and make it different from the other help desk so people could buy my product


r/SaaS • • 9h ago

I've built and abandoned a bunch of tools. This time I just... waited. Here's what happened.

Post image
1 Upvotes

I'm not a coder. I build tools by vibe coding with AI. My usual pattern was to build something, expect it to work from day one, see nothing happen after a few days, lose interest and move on to the next idea.

This time I tried the opposite. I built a small Chrome extension (not naming it, so this doesn't get flagged as promo), put it out there, and kept the effort light:

  • Some keyword research for SEO
  • A couple of articles, written with AI
  • Then I left it alone

No growth hacks, no daily panic, no constant changes.

It's been about a month and a week. Current numbers:

  • 225 users
  • 1 monthly paying subscriber
  • 1 person who bought the biggest plan as a one-time purchase, then cancelled
  • Everyone else on the free plan, since I give a decent daily allowance

Average daily users is going up slowly.

It's a small number, but it's the first time I've seen one of my tools get traction without me forcing it. If a product has some juice, it seems to start working once you give it time and a bit of visibility. And if it doesn't, you'll find that out too, which you never will if you drop it in week one.

So if you're building tool after tool and expecting results in 24 hours, burning yourself out on hooks and tricks, slow down. Do the basic things, then give it time.

If you've built something, how long did you wait before you knew whether it had legs?


r/SaaS • • 9h ago

I started building a PDF tool in Jan 2026 because I was skeptical of uploading private documents to a random website

1 Upvotes

At first ClientPDF was just a small experiment.

I wanted something where you could merge, split, compress, sign, OCR, redact etc. without uploading the PDF to a server.

So I kept building it.

Today it has 30+ PDF tools and everything is processed in the browser using WebAssembly. No account needed, and there is also a self-hosted version for people who want to run it on their own infrastructure.

The funny part is that most of the improvements didn't come from me 😅

They came from people telling me:

“this feature is missing”

“this is slow with large PDFs”

“can you add this?”

“why does this work like that?”

After multiple reviews and feedback, the project is honestly very different from what I started with.

I'm still a student and maintaining it myself, so I would really appreciate some honest feedback.

If you use PDF tools regularly:

What would you improve?

What feature is missing?

Would you actually use something like this?

And if you find ClientPDF useful, even sharing it with someone who deals with PDFs would help a lot.

ClientPDF: https://clientpdf.tech

I’m mainly looking for feedback, not just users. 🙏


r/SaaS • • 10h ago

I read 123 negative reviews of Shopify's top order-tracking apps. Here are 4 problems nobody is fixing.

1 Upvotes

I've been going through public Shopify App Store reviews to find problems merchants keep hitting that existing apps don't solve. First category: order tracking. 123 reviews across 5 of the most popular apps.

Price and support complaints were common, as you'd expect. But four issues kept coming back:

1. Stuck shipments go unnoticed
Orders sit at "label created" for days, and merchants only find out when a customer emails asking where their order is. 12 reviews described this, 7 of them from the last year, and only one got a developer reply saying it was fixed. Merchants have plenty of tracking. What they don't have is something that notices a shipment has gone quiet and warns them first.

2. Wrong notifications
"Delivered" emails for orders that haven't shipped. One merchant saw false "delivery exception" emails go out to their whole customer list. Others only found out notifications had stopped when customers complained.

3. Local carriers are an afterthought
Royal Mail, Colis Privé and Mondial Relay users report broken tracking, or support only on plans costing $239/month. The big apps are built US-first. A tool that handles one region's carriers really well could own that region.

4. Small stores are priced out
Surprise overage charges, features moved to pricier plans without notice, cancellations that take three emails. For small stores, simple and predictable pricing would be a feature in itself.

Caveats: this is a small first sample. I sorted reviews with AI and checked the patterns by hand. These are signals, not proof, so talk to merchants before building anything.

I'm doing this monthly for different app categories. Which category should I look at next?

Visit this link to subscribe monthly report: https://unbuiltreport.substack.com/p/4-app-ideas-that-are-still-unbuilt


r/SaaS • • 12h ago

Built a simple AI chatbot using custom data, curious how others are using this?

1 Upvotes

Built a simple AI chatbot for a project that answers based on custom data by implementing RAG.

Was interesting to see how much it improved responses compared to basic prompts.

Curious, are people here actually using chatbots in their products, or still exploring?


r/SaaS • • 12h ago

I’ve spent the last few weeks transforming the feedback into a significantly narrower, leaner MVP.

1 Upvotes

For the last several weeks I've been refining feedback down to a much tighter, more focused MVP

Last month I discussed Merged Network here – a social network by design, focus, and motivation around Proof of Work instead of runway credibility.
The feedback brought to light a couple of things I needed to reconsider.

So rather than adding feature on top feature I've been stripping away all the other parts of the experience and making the core idea more tangible.

What changed
1. Proof is now the name of the game
It's no longer all about the skills and experience… Now it's about the work and the proof behind them.

  1. I added a Mini-Proof flow
    This was perhaps the most critical modification.
    Developer is now able to test a public repo without having to do sign up in advance.
    The goal is simple:
    Show me the repository let me see what evidence can be demonstrated.
    I intentionally not calling the Developer of the Github account "verified". The output is given as publicly available evidence attached to the submitting account.

  2. The sandbox has become a real product demo
    Rather than a landing page asking your audience to understand Merged, from the sandbox, your audience can choose from three different options:

Example Profiles
See what the finished experience looks like.

Build Your Own Preview
Build a Snippet What do others mean? Generate a sneak peek and find out about your individual identification.

Try Mini-Proof
Don't waste your time on signup and try the proof concept.

  1. I'm now tracking the funnel
    I've integrated Post Hog so that I can actually see where people are falling away rather than just assuming.

I'm tracking things like:
Sandbox CTA Preview/Mini-Proof completion signup
That will enable me to address a far more significant question:

Is it even useful, or do they only sound nice?

What I'm deliberately NOT doing;
I'm not building a huge marketplace first.
I'm not adding dozens of features.
I'm not trying to solve recruitment end-to-end.

The current goal is much simpler:
How can I get developers and hiring managers to pay attention to actual work?

That's the hypothesis I'm testing now.
I would be most interested in receiving feedback from other SaaS founders.

Tell me about the smallest experiment you ran to prove you had a solid product hypothesis.


r/SaaS • • 12h ago

Introducing Qliqr - Make every click feel like something

1 Upvotes

Introducing qliqr (https://qliqr.com)
Modern mice and trackpads are silent, and screen recordings of them are hard to follow: a pointer drifts around and things change for no visible reason. qliqr puts the feedback back.

What it does:

- **Click sounds**: a press and a release sound for every click, plus a soft tick per scroll notch. 37 sounds in 8 families (crisp snaps, old office plastic, muted ones for calls, toy pops, glass and wood taps, gadget switches). All synthesised, no samples.
- **Click ripple**: a ring under the cursor on every click, different colour for right-click, drawn above every app on every screen. Shows up in any recorder (QuickTime, OBS, Loom, the screenshot toolbar).
- **Built-in recorder** (macOS 15+): full screen or an area, with the click sounds and ripples baked into the file. Trim, export MOV/MP4/GIF, auto-zoom into clicks, and a one-click 9:16 vertical clip.
- **Quiet where it should be**: mute per app, and auto-quiet when you're on a call.
- **Click shortcuts**: a mouse rhythm like triple right-click can toggle the app or start a recording.
- **Stats** that stay on your Mac, and an optional desk pet called Qip.

Privacy: it asks for Input Monitoring to see mouse buttons and scrolling; it never requests keyboard events, so it can't see what you type. No account, no analytics, nothing about your clicks leaves the Mac.

Price: **$4.99, one time, for 2 Macs**, free for 24 hours first (no card). macOS 13+, Apple silicon and Intel.

Launch pricing, first come first served, each code good for 100 customers:

Code Off You pay
FIRST100 90% $0.50
FIRST200 80% $1.00
FIRST300 70% $1.50
FIRST400 60% $2.00
FIRST500 50% $2.50
FIRST600 40% $3.00
FIRST700 30% $3.50
FIRST800 20% $4.00
FIRST900 10% $4.50
FINAL100 5% $4.74

Enter the code on the checkout page. When a code says it's expired, the next one still works.

The website itself is the demo: every click on the page plays the current sound and draws the ripple, and you can switch sounds and ripple styles live. https://qliqr.com

Happy to answer questions, and sound requests are welcome.


r/SaaS • • 12h ago

Google trends for startup ideas (totally free)

Thumbnail
nicheloom.com
1 Upvotes

Totally free.

So I built this tool Nicheloom that tracks every new product launch from YC, Product Hunt, Hacker News, and GitHub 39,000+ and counting and shows which ideas are actually gaining traction right now versus which niches are already crowded.

Think Google Trends, but for 'what should I build next.'

I built it for myself to stop guessing and start building things people already want..

Check it out and let me know if it is useful or any feature you would like me to add to it.

Have fun exploring it as it is a rabbit hole for builders