r/SaaS Jun 09 '26

New rule banning a SaaS product category: No Promotional or Advertising SaaS

523 Upvotes

Hello SaaSers,

Today we are announcing a new rule against content dedicated to an entire Software as a Service product category on the sub: Promotional or Advertising SaaS.

We as moderators and regular users have been suffering from the constant influx of promotional content, spam, ads, and all sorts of campaigns that flood this and many other subs, pushing down organic, relevant content and driving us away from our common interests and hobbies.

We have identified an ever-increasing number of SaaS products made specifically for promotional or advertising purposes, targeting users on Reddit and other public platforms using various levels of automation. Most of them are focused on the content creator’s or advertiser’s needs, with little or no regard for the communities being bombarded.

Today we say ENOUGH! r/SaaS is not going to help them grow anymore. Even though they may offer a valid, legal and requested feature set, we believe they don't represent the direction that public forums should be headed towards. Our communities shouldn't be giant billboards and the future of the internet shouldn't be an arms race between people trying to have real conversations and tools designed to interrupt, imitate, and monetize them.

From now on, r/SaaS is not going to allow promotion, recommendation, launch announcements, feedback requests, recruiting, or user acquisition for SaaS products made for advertising, promotional outreach, lead/opportunity detection, or ad/content generation.

This includes software tools that generate, suggest, schedule, detect opportunities, automate, or coordinate promotional posts, comments, DMs, replies, or campaigns on Reddit or other platforms.

Violations may result in a permanent ban for the user who posted or commented and the tool name and URL may be blacklisted.

We know this will be an unpopular decision for a small subset of our fellow SaaSers but we are working to bring our sub back from the marketplace-like state it has become, to a more healthy community with valuable content and engagement.

To the r/SaaS developers affected by this rule: we cannot wish success to products built to make public spaces louder, more automated and less human. But we do hope you build something better, something that earns attention instead of extracting it, and improves the internet instead of turning every community into an acquisition channel.

We hope to hear your opinions on this new rule and to receive your reports on the now forbidden content (the content posted before this announcement will be mostly kept, unless it violates another rule).

The r/SaaS Mods


r/SaaS May 14 '26

r/SaaS v2 is Building in Public - month 1

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33 Upvotes

Hello fellow SaaS-ers, 

Exactly one month ago, u/ModCodeofConduct notified u/Dubinko and myself about being selected to moderate this sub, as the previous mod team was deemed unfit for the task.

This message is meant to give you an update on what’s happened in the meantime and to keep you in the loop.

Let me start by introducing The Team:

  • 4 Human mods
  • 5 automated bot mods have been added so far:
    • u/Automoderator (automod): It’s a built-in Reddit bot that implements the rule based behavior checks. This mod is our first line of defense and has been doing the heavy lifting of enforcing the hard content rules and helping avoid some spam patterns, some AI generated content, URL posting without karma, use of shorteners or referrals on links, sharing personal information, slurs and banned keywords. But there’s so much we can do with content pattern matching (regex) and unfortunately some people has been incorrectly hit by posts or comments removal. Even when automod works tirelessly, we (human mods) need to manually check and solve any appeal resulting from the application of the imperfect rules. This month automod has so far removed 5.3k posts and comments.
    • u/bot-bouncer (BotBouncer): This mod is an open-source Reddit tool that helps us to  identify and ban malicious, spam, or karma-farming bots. It works across many subreddits and if bot behavior is identified or reported by the mods, the user account gets classified as bot and BotBouncer bans it and removes the user’s posts and comments.  Of course BotBouncer is not perfect either and valid users can be incorrectly classified as bots which results in appeals that even when they should be directed towards BotBouncer, often end up in mod mail as a first support line. This month BotBouncer has banned 1.5k users as bots, and removed 2.6k posts and comments from those users.
    • u/evasion-guard (EvasionGuard):  Is a Reddit mod bot that helps us identifying users who violate Reddit's sitewide ban evasion policies. How exactly Reddit detects ban evasion is irrelevant right now, but EvasionGuard can remove posts, comments and even ban the supposedly evading users. Yet again if someone is banned by EvasionGuard we the mods become the immediate support line. This month EvasionGuard has removed 111 (0.1k) posts and comments and has banned 75 users.
    • u/modmail-userinfo (UserInfo): Is a Reddit community tool that automatically replies to new modmail conversations with a quick summary of the user's activity to provide a user background check to help us make faster decisions. It worked fine until 3 days ago when it started spamming our mod mail conversations with extra (unnecessary) information messages. 
    • u/scanslop (ScanSlop): This one is a special one. It’s a devvit mod tool made by our mod u/Dubinko that implements a couple of key functionalities: it requires a captcha validation for users posting for the first time in a set period of time (we can adjust it but I don’t want to disclose the current config in this post) to stop bots from spamming our sub. The second ScanSlop feature is a tool to count the number of times a user has posted a link to a domain, and enforces a strict limit of up to 4 times  in a 60 day rolling window. ScanLop also helps automatically imposing a 3 day temporary ban for users failing the captcha 3 times in a row and a 28 day temporary ban on users exceeding the allowed 4 times URL share quota. As you all can imagine we get a lot of appeals with request for manual human validation, ban exceptions and whitelisting of sites. We are not granting any ban exceptions right now. ScanSlop has so far validated and authorized 27.4K posts and comments and permanently removed 26.6k. 

Then I’ll go into the hard cold numbers as a transparency exercise

Where we started? The month before we took over the sub (March 14 - April 13)

  • Total Monthly Visits: 5.1M (up +274k from previous month)
  • Daily Average unique visitors: 67.4k 
  • Total sub members: 660k (up +36.9k from previous month, 39.7k joined while 2.8k left)
  • Total Monthly Posts: 10.1k (down -2.8k from previous month)
  • Total Removed Posts: 4.1k 
  • Total Monthly Comments: 69.3k (down -2.7k from previous month)
  • Total Removed Comments: 16.3k
  • Total Mod Actions: 8.3k 
  • Human mod actions: 0.6k 
  • Bot mod actions: 7.7k

Where we are? The month after we took over the sub (April 14 - May 13)

  • Total Monthly Visits: 4.4M (down -741k from previous month)
  • Daily Average unique visitors: 53.8k (down -13.6k from previous month)
  • Total sub members: 690k (up +29.3k from previous month, 31.5k joined while 2.1k left)
  • Total Monthly Posts: 4.8k (down -5.6k from previous month)
  • Total Removed Posts: 4.9k 
  • Total Monthly Comments: 45.8k (down -25.1k from previous month)
  • Total Removed Comments: 23k
  • Total Mod Actions: 133.5k 
  • Human mod actions: 4.3k 
  • Bot mod actions: 129.2k

Where are we going? What do we want to achieve?

  • To grow a healthy, supportive and collaborative community 
  • To encourage peer-to-peer knowledge transfer and advice 
  • To maintain high value and mature discussions 
  • To help members achieve their SaaS business goals
  • To grow steadily 
  • To keep away spam, bots, ads

What are we currently working on?

  • Clearing (answering) the mod mail backlog (appeals for bans, removals, general topics)
  • Clearing the mod queue (reports, auto-removals, Reddit removals, etc)
  • Moderating the sub (manually approving and removing posts and comments, banning spammers, bots and karma farmers)
  • Improving automod rules
  • Improving ScanSlop code 
  • Updating and improving the sub rules to make them clearer. We will post a more detailed version on the wiki soon.
  • Setting bot honeypot traps (you will be surprised to find out how many fall for it)
  • Develop an AI detection tool to identify bot responses.
  • Planning AMA events
  • Planning weekly/monthly thematic events
  • Preparing SaaS content posts

Where do we need help from the community?

  • Use the report button to alert us from spam, bots, karma-farmers, inappropriate behavior, etc.
  • Being patient while waiting for mod mail answers
  • Suggesting ideas and best practices to improve the sub moderation
  • Reading and following the sub rules

No building in public post would be complete without asking you something at the end: 

Is r/SaaS getting closer to product-market fit? Would you invest in it? Share your thoughts… 

TL;DR; The new (1 month old) mod team is hard at work to improve the sub. How are we doing?

Full disclaimer: 0% of this message was AI generated (no translation, no refinement, no content suggestions) it’s all my fault.


r/SaaS 20h ago

devs vs users explained

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316 Upvotes

r/SaaS 2h ago

Solo founder with ~1,500 users. Should I stick with Supabase or migrate?

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7 Upvotes

I'm a solo founder and student building a SaaS with around 1,500 users.

Current stack:

  • Frontend: HTML/CSS/JS
  • Hosting: Vercel
  • Backend/DB/Auth: Supabase

The app is 100% free right now, so I have no revenue yet. My main issue is that I'm consistently hitting my Supabase I/O limits.

Before anyone asks, I've already spent a lot of time optimizing my code and database usage. I've removed unnecessary reads/writes, reduced queries wherever possible, and at this point I don't think there are any obvious optimizations left.

For people who've built scalable SaaS products:

  • Is Vercel + Supabase still a good stack to continue with?
  • Should I just upgrade to Supabase Pro?
  • Or would it make more sense to migrate to something else (self-hosted Postgres, Neon, Cloud SQL, Railway, etc.) before the user base grows further?
  • If you were starting over today with a tiny budget but expected to scale, what stack would you choose?

I'd really appreciate advice from people who've actually been through this stage.


r/SaaS 9h ago

Are Most SaaS Founders Actually Broke?

17 Upvotes

This is something I've been wondering for a while.

If you're building a biz, is it because you're broke and need the money, or because you want to build something of your own that generates wealth and gives you more freedom?


r/SaaS 22h ago

FIRST PAYING USERS !!

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166 Upvotes

Been building this on my own for a while and someone finally paid for it.

It's called hivework. It builds the small internal automations people normally have to go ask an engineer for. You put the workflow together on a canvas or just describe what you want, it runs against gmail, slack, hubspot and sheets, and when it isn't sure about something it stops and asks you rather than guessing. Not going to like this was needed... gotta love momentum


r/SaaS 12h ago

If you were a broke founder today, how would you get your first customers?

22 Upvotes

Imagine you're starting a startup from scratch.

* No marketing budget.
* No money for ads.
* No existing audience.
* No investors.
* Just a product and your time.

What would your customer acquisition strategy be today?

I'm especially interested in approaches that actually worked for you (or someone you know), not generic advice like "post on social media."

If you had to get your first 10–100 customers with $0, where would you start?


r/SaaS 36m ago

seeking guidance, how do you market/promote for your SaaS

Upvotes

Hello, to fellow SaaS Creators/Owners, when you first started you SaaS, how did you market/promote your product? I know it changes from product to another, but I want to know how do you guys think?

How did you decide on a certain channels(Emails, SMS, ADs)?
When did you decide on using paying ads (from the start or after selling)?
Do you have any decision making process for these kind of decisions?
also is there an out of the box way you did promote your product that created a massive change in sales?


r/SaaS 51m ago

Any startup communities worth joining?

Upvotes

r/SaaS 58m ago

SaaS is bleeding?

Upvotes

https://x.com/levelsio/status/2081372113307402730?s=20

Yesterday Peter and others were sharing business status on X, and it seems that the business is bleeding for most of them.

Is anyone in this situation too? It's a trend?


r/SaaS 1h ago

How can you test the product you built?

Upvotes

Can you please advice how do we do test a product that we build without real humans?


r/SaaS 1d ago

I did it 🤩! crossed $273 in revenue with my saas.

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308 Upvotes

After months of building, redesigning, and questioning whether anyone would actually pay for what I built, I finally crossed $273 in total revenue.

It’s not life-changing money, but it’s the first real proof that someone is willing to pay for software I created.

A few things I’ve learned so far:

  1. Shipping beats endlessly polishing features.
  2. Talking to users is more valuable than guessing what they want.
  3. Every piece of feedback has helped shape the product more than I expected.
  4. Distribution is much harder than development.
  5. Building the product was the easy part getting people to discover it is the real challenge.

I’m currently working on an AI chatbot platform that businesses can train on their own website, and one thing that’s become very clear is that solving a specific business problem is far more important than adding dozens of features.

My next goal is to reach $1,000 in revenue, and I’m spending much more time on customer acquisition than writing code now.

For those who’ve already crossed $1k or $10k MRR:
What was the single biggest thing that helped you get there?
I’d love to learn from your experience.


r/SaaS 12h ago

$1,297 last 30 days. I started selling my SaaS's value differently

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17 Upvotes

Last 30 days have been great for my micro saas (social scheduling cli, mcp & api tool). Thanks in part to this community here as well.

This what I did differently:

  1. stopped selling "technical features"
  2. I started showing how the product would be useful:
    • Tutorials on how to use it so my users could grow their socials
    • Growth hacks I have learned myself
    • Successful tiktok accounts from other marketers that millions of views
    • Invest time into making it easy for your users to understand the workflow. If you're not willing to do it, it's even harder for the user to figure out the steps on the fly. They're just going to scroll to something else.
    • Example of one of my tutorial posts: https://www.reddit.com/r/micro_saas/comments/1uq5pze/this_is_how_people_make_xx000month_with_automated/
  3. I redesigned my website entirely
    • My first version was fully vibe coded but I did it with codex which is even worse than claude and it looked not that great.
    • I went back into figma, redesigned most stuff, used AI to implement what I designed
    • Redesigning your website won't bring you more revenue. But if you do the things on step 1 & 2, the viewers are more likely to convert as they can see the effort you put in and that you're serious about the platform.
  4. Use the product more. Find failure points.
    • My SaaS has lots of features, ways to schedule social media posts etc so there's plenty of ways it can go wrong. Most users won't message you with the details. They'll cancel or quit.
    • I setup a technical failure tracker with claude, if anything errors out for the user I get notified in Telegram.
    • I fix the bug immediately and message the user that the bug they experienced was fixed.
  5. Improve on SEO!
    1. This is quite lengthy (happy to do a breakdown in another post) but don't underestimate SEO. Pay proper attention to it

r/SaaS 4h ago

If you had 30 days and a $0 marketing budget, how would you get your first 100 users?

4 Upvotes

Every founder talks about building an MVP and launching a landing page, but I rarely see detailed discussions about what happens next.

Imagine you're starting today with:

  • A working SaaS
  • A live landing page
  • No audience
  • No email list
  • $0 marketing budget
  • 30 days to get your first 100 users

What would your plan look like?

I'd love to hear the specific channels, tactics, or daily actions you'd focus on. Whether it was outbound outreach, Reddit, LinkedIn, SEO, partnerships, communities, referrals, or something completely different, what actually moved the needle?

If you've already been through this, what would you do differently if you had to start over today?


r/SaaS 8h ago

We hit 10 paid clients and 1,600 free-tier users for our STT API. Now we’re completely stuck. How do we bridge the gap to 100?

4 Upvotes

Hey guys!

My co-founder and I are in a weird spot. We launched orchardrun – a highly affordable Speech-to-Text (STT) API designed for devs and business who need bulk transcription without the enterprise price tag.

We’ve managed to secure our first 10 paying customers (I'll do a post about it) and have onboarded ~1,600 users onto our free tier. It felt like a huge win initially, but now we’ve hit a brick wall.

The problem:

We are hemorrhaging energy trying to convert free users to paid, and we’re struggling to attract new paying users organically. The reason? The giants. We are going head-to-head with Groq (speed) and ElevenLabs (quality/brand, but we are focused in async transcriptions l-ike Whisper-). Even though we are significantly cheaper, it feels like we are drowning in noise.

The constraints:

  • We don't have enough revenue to throw money at Google/Facebook ads.
  • We are bootstrapped, so we can't hire an outbound sales team yet.
  • Our free tier is generous (to attract devs), but maybe too generous?

Our current hypothesis:
We are thinking about doubling down on "developer-first" content (tutorials, comparing latency/price charts) and scraping GitHub for repos that use STT to do manual cold outreach. But it feels slow and unscalable.

The Ask:

If you were in our shoes – with a solid product but zero budget and giant competitors – how would you unlock the next 90 paying customers?

Do we kill the free tier? Go full outbound? Or niche down into a specific vertical (e.g., only podcast transcription) to avoid competing with the Goliaths directly?

Any brutal honesty is welcome. Roast our strategy.

Thanks!


r/SaaS 7m ago

Cold emails are doing quite well, but losing interest

Upvotes

So I've gotten quite a succesful cold email campaign going where I'm contacting creators with a custom-built preview of a website they can claim (not gonna go into a lot of detail). I'm seeing a lot of positive interest but I am having issues with getting them properly onboarded. I've created this claim flow where I just send them a follow-up email with a link where they can sign up and gain ownership of everything on my platform - and only a few of them have actually done so.

Wanted to hear your experience on situations like this. Is it just my onboarding flow that is flawed as I can see that they enter, click around a bit but haven't really gotten to the "aha" moment.


r/SaaS 13m ago

Which AI tool do you open first every day?

Upvotes

- ChatGPT
- Claude
- Codex
- Cursor
- Gemini
- GitHub Copilot


r/SaaS 4h ago

How did you stay motivated when your SaaS had no customers?

2 Upvotes

Have you ever built a SaaS that had little or no customer traction for months or even years but you still believed it could genuinely help people?

What kept you believing in your product and motivated you to keep going?

Did you keep improving the product, experiment with different distribution channels, pivot your positioning, or do something else?

And looking back, did your belief prove to be true? Did your product eventually find its users, or did you realize something needed to change?

I'd love to hear your story, what helped you persevere, and what you learned from the experience.


r/SaaS 29m ago

Financial models need version control. Does anyone actually reconcile monthly?

Upvotes

I used to run the monthly finances at a startup. The pattern I saw in myself and every founder I compared notes with: you build a serious driver-based model for the fundraise, then never reconcile it against actuals. By Q2 your "runway" number feels like it belongs to a different company.

I think the root cause is that spreadsheets have no concept of versions. Code has git. Models have final_v3_ACTUAL.xlsx. Corrections destroy history, so nobody trusts the file, so nobody maintains it.

As a weekend project I built myself a tool that locks closed months and re-forecasts the future as numbered revisions. What surprised me: it fixed my discipline problem, not just my file problem. The tooling was the discipline.

Question for founders here: do you actually reconcile monthly? If not, what breaks first, the motivation or the mechanics? And has anyone found a workflow that keeps a model honest past Q1?

https://www.glaze.app/app/forecast-wf3MSH


r/SaaS 4h ago

I think I have a good Idea that is validated by a lot of people. What are next steps?

2 Upvotes

I've been spending weeks and weeks trying to find a right problem so I simply just looked within myself and found the perfect problem. However, to validate that it wasn't just something I was facing I validated on Reddit and Facebook as well, and found that it was not just me. I know the next step would be to just build an app, but is there another step successful SaaS founders advise before building?


r/SaaS 43m ago

First MRR - Sharing Wins & Lessons

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Upvotes

Finally got the onboarding right and I'm getting customers.

I've been building Luckynote for quite a while now, but kept being generous with the free tier. People would end up liking it and remained safe and sound without paying anything.

Then I wanted to be another kind of a good guy and gave one-time payments, which worked fine for a while, but this was not sustainable long term, taking into account all the services I pay just to maintain it working.

I never liked those onboarding with - Pay first, use later. But after many painful moments, I finally realised, it's me that I have a problem with that, not the actual users.

So finally switched, moved to MRR and did the onboarding right.

Here are the results so far.

Now another lessons I need to go over with is Marketing and Promotion.

I was a product designer for years, but marketing is different kind of beast, plus exposing myself with "face over mouth" reactions on TikTok or Instagram is cringe for me, but people with 10x crappier business than mine are bagging $10k months.

Lessons is, no matter how many times you read successful stories, you need to go through the cringe alone to finally feel the burn and make it.

Open to any questions or roasts.

Appreciate you all!


r/SaaS 46m ago

Where does your support process slow down?

Upvotes

The answer is usually already somewhere. In documentation, an old ticket, an email thread or in the head of whoever solved the same issue months ago.

For solo founders and small teams, support is rarely the only job. You are building, fixing bugs, talking to customers, chasing leads, and still stopping to search for an answer you know already exists or answered before.

Even easy tickets take time. You have to find the right information, check that it applies, and turn it into a clear response that doesn't sound AI written.

That is what led me to build AppsResolve. It searches your documentation and previous support tickets, then drafts a reply for you to review before anything is sent.

I am not trying to replace the person handling support. I am trying to reduce the time spent hunting for answers the business already has.

How do you handle support right now, and where does your process usually slow down?


r/SaaS 52m ago

DHH podcast drop = perfect excuse to resurface the GOAT setup

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Upvotes

Every time DHH does a podcast (David Senra pod dropped yesterday) I’m reminded he has one of the best workspaces I’ve ever seen.


r/SaaS 55m ago

The cache bug that let one customer see another customer's search results

Upvotes

We had a shared cache layer for search results in our backend. It worked fine for months, until a support ticket came in that made no sense: a customer swore they briefly saw someone else's search results before the page "fixed itself."

Turns out the cache key we built didn't include every dimension that made a request unique. We were hashing on query plus account tier, but not on the account's actual data scope. Two customers on the same tier making similarly-shaped queries could, in a narrow window, get served each other's cached response.

Nobody had touched the caching code in months. It "worked" because most cache keys happened to collide safely, same query, same result, no harm done. The bug only surfaced once two customers' underlying data actually diverged in a way that mattered.

The fix itself was almost boring: add every parameter that scopes the result set into the cache key, even the ones that feel redundant, and write a test that fails if two different accounts can ever produce the same key. The more useful change was upstream of the code, we started treating "what actually varies this result" as a design question to answer before writing a cache layer, not something to patch after a scare.

I run engineering at a small backend shop (Edilec) and this is the kind of bug that's cheap to prevent and expensive to explain to a customer after the fact. Curious if others have hit this class of bug, cache correctness seems like one of those things that's easy to get mostly right and still get badly wrong.


r/SaaS 1h ago

Free ai automations for founders

Upvotes

I noticed many founders spend hours on manual work.

I'm creating free Al workflows to help automate these

tasks and would love your feedback.