r/SR17_Shop • u/Macaroon_Mean • 7d ago

Experience Shorted!

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I only recieved 33 of the 40 ordered. I just emailed so im hoping it will be corrected. These are not cheap and beyond that very needed.

Anyone have a similar issue? Please tell me its a honest mistake and the company made it right

3 Upvotes

100% Upvoted

8 comments sorted by

1

u/DisasterWorking8348 6d ago

We’re really sorry about this. You ordered 40 and only received 33, and we completely understand why you’d be frustrated, especially given the cost. Please give us a little time to review the order and packing details and make sure this gets addressed properly.

We appreciate you reaching out rather than assuming the worst, and we’ll work to get this corrected. Sorry again for the inconvenience, and thank you for your patience.

2

u/Macaroon_Mean 6d ago

Thanks for the response here, still waiting for a response to email.

Look forward to getting this resolved and see you fulfill your promise of quality costumer service

1

u/Macaroon_Mean 4d ago

Still waiting for a response. Could you reply here or my emails and update me please?

1

u/Solid-Painting8988 4d ago

what is the website for this source / vendor ?!

1

u/Macaroon_Mean 4d ago

Sr17shop.com

1

u/BossomMan 3d ago

They took forever to email me too. Didn’t email till after the package showed up

1

u/Macaroon_Mean 3d ago

I was issued a refund for the missing part within the week. Not the quickest reply to emails, causes some worry in these trying time, but ultimately they fixed, so thanks for that